Responsibilities
This role is responsible for the processing functions of payments and processing/analyzing chargeback and disputes. The Specialist, Revenue Accounting will report to theManager, Revenue Accounting.
- Investigate and resolve customer disputes in a timely and efficient manner.
- Reviewing chargeback claims to determine whether they are valid or whether they should be denied because of procedural errors.
- Documenting all aspects of the chargeback process, including identifying the parties involved, summarizing the facts of the case, and recording the decision made on each case.
- Monitor, report and assist in troubleshooting system processes and procedures (automated or manual) impacting payments/Accounting.
- Attend meetings impacting relevant duties as needed.
Qualifications
- Associates degree or equivalent experience in (Accounting or Finance).
- 1-3 years experience in dealing with chargeback settlements or customer disputes.
- Knowledge and application of Microsoft Office suite (Word, Excel, Access, etc.).
- Previous experiencewith Microsoft Excel Pivot Tables and V-Lookups preferred.
- Knowledge of reporting from Reservation systems (Navitaire Reporting, Radar, etc.).
- Domestic & International travel under 10 of time.
- Hybrid.
We offer a competitive salary and comprehensive benefits to our team members, including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional yet friendly environment and promote professional and career development for our Team Members.
Overview
At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!
- Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
- The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
- Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
- Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
EEOC Statement
Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
