(Junior) Cash Collection Specialist with French
Lufthansa •
Position Type: Permanent
Job Description:
Tasks
- Professional and pro-active day to day contact with customers (via phone and email) in order to ensure timely payments
- Identificating non-payment reasons and payment behavior analysis
- Open items monitoring and classification
- Working closely with customers and internal departments
- Performing analysis, conducting investigations and reconciliations of accounts
- Preparing and sending documents and reports
- Managing dunning process
- Coordinating cash collection and customer inquiries
- Following confidential data protection rules, internal guidelines and procedures
- Working with accounting documents, processes data and vouchers
- Making sure that the accepted service level is maintained
- Checking or obtaining necessary authorizations
- Ensuring customer’s master data is up-to-date
- Encouraging cooperation, teamwork and knowledge sharing
- Cooperating with Process Managers and Architects to ensure process optimization and standardization
- Independently handling incoming/outgoing communication in a second foreign language
* Perform all other duties assigned or delegated by supervisors
Benefits
Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen, Have a shower
Requirements
- Master/Bachelor degree or at least accomplished 3rd year of studies in economic disciplines
- At least 1 year of experience in accounting field, preferably AR/Cash Collection
- Very good or fluent command of English and French (min B2 or higher level)
- Good command of all Windows applications
- Charted Accountant qualifications will be an asset
- Any experience with ERP and accounting systems will be a strong plus
- Any accounting experience in respective field (AR, Cash Collection) will be an asset
Required Soft Skills
- Diligent, independent and systematic approach to work
- Analytical and conceptual mindset
- Numeric skills
- Team player
- Customer orientation
- Flexibility and adaptability
* CV/Resume required
* Must possess permit to work in Poland
Company
About Lufthansa Group Business Services Sp. z o.o.
Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Groups field organization, we are also locally anchored and active worldwide.
Job Ident #:
114746
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