AMT Software Trainer and Administrator

Job Summary

In addition to performing functions and responsibilities of specific to the Aviation Maintenance Technician 135 Pool role, this position is also responsible for inventory and Ramco software maintenance and training. The AMT Software Trainer and Administrator assists bases with inventory needs and training on Ramco processes. This position will assist with other Aviation Maintenance Technician 135 Pool needs within the region. The AMT Software Trainer and Administrator will oversee inventory counts for bases within the region as well as assist with new hires on continued Ramco training. The AMT Software Trainer and Administrator is responsible for mentoring AMTs within the region.

Essential Functions and Responsibilities include the following:  

Aviation Maintenance Technician 135 Pool

• Perform all core duties of the Aviation Maintenance Technician 135 Pool positiion at an exceptional level.

Training and Mentoring

• Work in in conjunction with the RMD to develop training.
• Report to RMD and Lead Mechanics on AMT training progress.
• Mentor new employees in the understanding of Ramco inventory and GMM Procedures.
• Coordinate with AMC maintenance support and planning on training needs for field AMTs.
• Software/Hardware Maintenance and Technical Support
• Supervise and provide end-user services, including help desk, setting up new users and technical support services.
• Oversee systems development and enhancement and the integration of new systems with existing systems.
• Oversee hardware life expectancy and integration of new hardware.
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
• Investigate, analyze, and resolve hardware problems.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

Inventory and Ordering

• Work in in conjunction with the RMD to track inventory.
• Provide expertise and support during inventory and support of maintenance.
• Responsible for monitoring, controlling, and ordering of material for usage in the region at the base level.
• Other duties as assigned 

Additional Job Requirements

• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 25

Subject to applicable laws and Air Methods policies, regular attendance is an essential function of the position.  All employees must follow Air Methods employment practices and policies.

Supervisory Responsibilities

• This position has no supervisory responsibilities. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED) and five (5) or more years related experience and/or training; or equivalent combination of education and experience
• Comprehensive knowledge of AMC part 135 maintenance requirements and procedures

Skills

• Excellent verbal and written communication skills 
• Efficient in the use of electronic or paper-based manuals and able to navigate through vendor data to find necessary information
• Ability to apply comprehensive knowledge of concepts and practices of their specific disciplines skills and their application.
• Ability to work independently or within a team environment.
• Ability to manage several projects concurrently and to work on problems of diverse scope and implement solutions.
• Demonstrate a thorough understanding of the AMC Safety Management System.

Computer Skills

• Proficient with Microsoft Office Suite, including Word, Excel, and Outlook. 
• Advanced knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.

Certificates, Licenses, Registrations

• FAA A&P or meet requirements to obtain a FAA repairman certificated preferred

Is this position Safety Sensitive?  Yes 

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)