The Air Terminal Operations Center (ATOC) Specialist will be based at the Baghdad Diplomatic Support Center in Iraq and serve the Baghdad Life Support Services (BLiSS) contract in support of the U.S. Department of State. This position will be responsible for the coordination of all BDSC Aircraft Ram

Air Terminal Operations Center Specialist (ATOC)

Amentum • 
Baghdad, Baghdad, Iraq
Position Type: Permanent
Job Description:

The Air Terminal Operations Center (ATOC) Specialist will be based at the Baghdad Diplomatic Support Center in Iraq and serve the Baghdad Life Support Services (BLiSS) contract in support of the U.S. Department of State. This position will be responsible for the coordination of all BDSC Aircraft Ramp activities and aircraft movements and will report to the ATOC Supervisor. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.


  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
  • Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.  Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
  • Brief military aircrews on pertinent payload information to include seat release, hazardous materials, special cargo shipments, special category passengers, couriers, number of pallets, load characteristics, total tonnage, etc.
  • Meet all inbound aircraft to collect and verify cargo and / or passenger mission documentation ensuring sufficient copies of manifests remain for transfer accountability.
  • Physically inventory and annotate in-transit cargo aboard aircraft by pallet position, weight, destination, pallet ID, and other locally required planning information.
  • Validate aircraft configuration and obtain the operating weight / moment as well as applicable weight and balance data for computation of a firm ACL.
  • Calculate the maximum number of seats available based on review of load plans, GDSS mission remarks, and additional crew members / duty passengers.
  • Utilize GATES, SMS, and GDSS2 systems to retrieve and disseminate load and passenger information.
  • Control all space allocated on AMC airlift missions, obtain maximum utilization on each aircraft, and coordinate movement of special category cargo and passengers.
  • Responsible for coordinating and tracking the movement of AMC MICAP with Information Control, Load Planning, and Special Handling.
  • Monitor all Aerial Port SOEs to ensure established timelines are being met to prevent aircraft delays.
  • Process and manage PPRs for the BDSC transient aircraft parking ramp.
  • Extract data from automated C2 systems and locally published schedules /amendments to prepare, update, and distribute the daily combined flying schedule.
  • Monitor and maintain radio communications with aircraft and ground personnel.
  • Coordinate with Government of Iraq Customs Officers to ensure air cargo is cleared to enter or exit the country of Iraq.
  • Coordinate with other sections and departments to meet aircrew requirements for housing, meals, refueling, and ground transportation.
  • Collect, process, and disseminate airlift traffic flow and aerial port operational information to the Air Transportation sections and other support agencies as required.
  • Document and maintain radio/operational logs, Events Logs, Situation Reports, and various types of AMC forms.
  • Manage and conduct the Flightline Driving Certification Program for the BDSC Ramp.
  • Monitor and coordinate all activities on the BDSC aircraft parking ramp to ensure safety and initiate the appropriate notifications or actions to resolve any violations and issues.
  • Conduct daily ramp FOD and light serviceability checks.
  • Perform duties in other Aerial Port sections as required.
  • Perform additional duties and projects as assigned.


  • Four (4) years’ experience in U.S. Military Aerial Port Operations.
  • Two (2) years of ATOC experience.
  • Four (4) years’ experience working with GDSS2 and GATES systems.


  • Must have a High School Diploma or equivalent.

Passport, Certifications/Licenses:

  • Must possess a valid Home of Record issued driver’s license.
  • Must be able to obtain and hold an airfield access badge.
  • Have a passport with a minimum of 18 months validity and at least 8 blank pages.
  • As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport of home country with a minimum of 18 months remaining to expiration date with 8 blank pages

Security Vetting: Already possess a US Government issued security clearance or Secret Clearance or be able to obtain a favorable Secret Clearance certification or US Government clearance before being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the contract duration.

Language Skills: Satisfactory English proficiency to meet job requirements and to adhere to and comply with safety, health, and security measures. Requires experience communicating with air traffic towers.

Medical: Complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for the duration of the deployment.

Knowledge, Skills, and Abilities:

  • Extensive knowledge of all directives, policies, and procedures pertaining to military passenger and cargo / mail handling.
  • Knowledge of principle and processes involved in supporting contract responsibilities at an overseas facility.
  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
  • Experience providing excellent customer services.
  • Cross-cultural sensitivity with an international perspective.
  • Excellent organizational and time management skills.
  • Computer skills, specifically in Microsoft Word, Excel, and Access.
  • Ability to become an active and functioning member of a team.
  • Expert communication skills to facilitate and disseminate information.


  • Current U.S. Air Force Load Planning certification.
  • Relevant overseas experience, ideally in the Middle East, with knowledge of local culture and customs is preferred.
  • Experience working with Amentum.
  • Prior experience working with the State Department.


Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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