Air Traffic Control Specialist, Support Specialist (MSS-1, Level 12)

Federal Aviation Administration •

Des Moines, Washington, United States

Position Type: Contractor

Job Description:

Serves as a Staff Support Specialist, in the Western Service Center, Quality Control Group, Operations Evaluation Team North/South, providing guidance and support to Terminal and/or EnRoute facilities.

Duties

Serves as a Staff Support Specialist (MSS-1) at the Western Service Center. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.

For the assigned Facility/Duty Location:

1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.

2. Communicates intra / inter facility as well as among various lines of business and industry.

3. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives.

4. Applies expertise toward the completion of projects/studies and facility reports.

5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.

6. Conducts investigations, evaluations, and briefs facility personnel.

7. Develops methods to improve customer service and the quality of support provided.

8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location.

9. May perform duties outside of the facility commensurate with grade and experience.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Interviews may be conducted.
Must submit the 3330-43-1; this no longer has to be signed by the applicant or manager.

Qualifications

To qualify for this position you:

1. Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks);

2. Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);

3. Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility (see note above).

Qualifications must be met by the closing date of this vacancy announcement.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

In addition to the online application, you must also submit the FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement, including a list of correspondence courses, if applicable. FAA Form 3330-43-1 NO LONGER NEEDS TO BE SIGNED BY THE APPLICANT AND THE RATING OFFICIAL TO RECEIVE CONSIDERATION. You may upload and attach your required documents to your application. If you are unable to upload documents, you must fax or mail the FAA Form 3330-43-1 to the servicing HR Office identified in this announcement. The FAA Form 3330-43-1 MUST BE RECEIVED IN THIS OFFICE BY THE CLOSING DATE OF THE ANNOUNCEMENT. Applications and/or supporting documentation received after this date will not be accepted. Please be sure to indicate your full name and the announcement number you are applying for on each page. Fax Number: (206) 231-4150. In addition,

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Forms:

FAA-3330-43-1 : Rating of Air Traffic Experience For AT Movement

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $167,482 - $221,900

Job Ident #: 808397600

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Air Traffic Control Specialist, Support Specialist (MSS-1, Level 12)

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