Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Technical Operations Team within the Integrated Operations Division.
• ​Responsible for supporting the corporate Technical Training department strategy and deployment efforts. In addition, this job is responsible for reviewing and evaluating data for specific organizational requirements.

• Mines, models, analyze and evaluate training data to meet the needs of internal and external customers
• Works collaboratively with Tech Ops Training, IT, and Corporate Learning & Development teams to implement learning management system (LMS) development plans
• Develops business intelligence (BI) solutions that provide the right data to the right people at the right time
• Uses Combination of HR-driven data points and business logic to build audiences for course assignment and reporting
• Utilizes knowledge of the LMS to configure certification paths, course fulfillments, notifications and training assignments within the system
• Works with Corporate Learning & Development issues and validate corrective actions
• Supports the deployment of learning programs including the creation of curricula, training assignments, student notification text and rules
• Utilizes knowledge of system capabilities to recommend strategies for the management of qualifications, deployment of training and compliance reporting
• Periodic travel may be required
• Some non-traditional hours/scheduling may be required

Minimum Qualifications- Education & Prior Job Experience

• ​High School diploma or GED equivalency
• 1 year experience in LMS platform (or equivalent learning and delivery system) including configuration and technical support
• 1 year experience with query and report development and analysis
• Demonstrated experience in planning and project execution

Preferred Qualifications- Education & Prior Job Experience

• Experience with Power BI, Smartsheet, SharePoint, and/or other business intelligence tools
• ​College degree in related field
• Experience with SumTotal LMS
• Experience with LMS environments
• Aviation experience
  

Skills, Licenses & Certifications

• ​Knowledge of Microsoft Office to include Word, Outlook, Excel, etc.
• Ability to work on multiple projects
• Demonstrated organizational, documentation and problem solving skills

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.