Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
When you, as a passenger, fasten your seat belt before take-off, you become an integral part of one of the worlds most complex planning and execution challenges. All airlines have to tackle these challenges, and to do so efficiently they are using optimization solutions tailored to their specific needs. This is where you could make a difference for us and our customers.
We are Jeppesen, a subsidiary of The Boeing Company, and we develop and implement innovative resource management and optimization solutions at our customer, the world’s major airlines. We are dedicated to continuous improvements, delivering more value to our customers, and exploring emerging technologies such as quantum computing, AI and big data analytics.
At our office in central Gothenburg you will be working in an agile learning organization, with 400 colleagues from more than 30 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world.
Jeppesen is looking for a Crew Resource System Specialist based in Gothenburg, Sweden.
About the position
The Digital Solutions & Analytics implementation department is responsible for the configuration and delivery of our Crew and Ops management products to airline customers and to make sure that we deliver solutions that our customers truly need and that creates value in their organization.
This is an opportunity to be part of a diverse and skilled team of specialists that work with the Jeppesen Manpower Planning product, helping airlines to take informed, data-driven decisions to optimize utilization of resources.
As a Crew Resource System Specialist, you will:
- work closely with our customers to ensure that they are using their Jeppesen Manpower Planning system in the best possible way, including assisted planning and coaching
- gather business requirements and translate them into work packages for the team’s software developers
- handling customer’s expectations and building long-term customer relations
- perform maintenance activities including configuration in the Jeppesen Manpower Planning system
- collaborate in a team environment with software developers, project managers, implementation and portfolio management to meet customer expectations regarding solution implementation and issue resolution
For this position it is vital that you have experience from an airline business (preferably in resource planning) and that you see yourself contributing in teamwork, workshops and communicating with different stakeholders as part of the requirements gathering, implementation process and system maintenance.
Required Qualifications:
- Ability to speak and write English fluently
Employer is willing to sponsor applicants for employment visa status.
Preferred qualifications:
- experience in a Manpower/Resource capacity planning
- good understanding in solving resource optimization problems
- experience with interfaces and data integration, database configuration, and XML extensions
- ability to read Python code or similar programming language
- ability to map customers business processes to product capabilities
- develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and end users
- ability to identify, understand and analyze complex system problems
- experience from facing end users to enable configuration of software
We put great emphasis on your personal characteristics. We value individuals who have an analytical approach to problem solving, strong communication skills both within and outside your team, an interest for technology as well as human relations and a curiosity to learn and explore new ways of doing things.
Relocation:
Relocation is provided for the selected candidate.
Applications for this position will be accepted until 16th March 2024.
Export Control Requirements: Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
