Customer Services Placement (12 months)

Job Description:

Start date: 21st July 2025

Location: Brize Norton

Duration: 12 Months

Application closing date: We encourage you to apply early to avoid missing out on this opportunity! Please note we will close adverts as soon as we receive sufficient applications.

Benefits:

Salary: 21,900

35 hours per week // Flexible working hours // Half day Fridays! // 25 days holiday plus bank holidays

About us: 

To stay on top, Airbus recognises the importance of supporting high-achieving and talented undergraduates. We do this through offering challenging internship opportunities during which your skills and potential are fully maximised.

Our placements give a unique insight into potential career paths within Airbus. They are designed so that you can put your theoretical knowledge into practice and gain crucial industry experience. The skills and knowledge you gain will improve your chances of a future role within the Airbus and should benefit your future studies.

The role sits within the Airbus Support Center (ASC) UK Operational Excellence and Business Management department, which includes Media, Corporate and Internal Communications, Governance, Marketing and Continuous Improvement. If successful you will work for the Head of Operational Excellence and Business Management and will support the Head of Support Centre. We provide 24/7 service and the role is varied and often requires high levels of flexibility and multitasking in an ever changing, unusual and exciting environment.

What you will be doing:

• Procurement – supporting the Procurement team in the review of processes and continuous improvement and cost reduction initiatives.
• Merchandising and Marketing – identifying new and exciting ways to promote the ATLAS brand through publicity and merchandising.
• Customer / internal engagement – conducting face to face meetings with customers and internal staff, potentially leading on some projects and visits (e.g. Airshows, High level visits to military sites).
• Corporate Hospitality – assisting with organising high profile corporate events and visits.
• Project & Event Management – managing smaller internal events and projects, taking responsibility for outcomes, budgets, timescales etc.
• Corporate and Internal Communications – finding new ways to ensure that information reaches target audiences and the A400M Atlas Force achievements are recognised. Coordination with the central Airbus Defence and Space comms team. Generate the monthly newsletter collecting the articles from the different departments and publish it in the Airbus portal.
• Administrative tasks – for example preparation of status reports, minutes of meeting, coordination of agendas and compilation of meeting reports / slide packs by liaising with the leadership team.
• Operational Excellence - Opportunity to lead some of our improvement projects (following Airbus Project Management  methodology) the candidate will act as Project lead of a multifunctional team.

Requirements:

Our placements are open to Undergraduates only. Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement. Please inform your graduation date on your application.

*Please  ensure you include your CV and a cover letter for your application to be considered*

Successful candidates will be able to demonstrate the following:

• Studying towards a degree in Media and Comms / Business Management / Procurement;
• You must be confident, proactive and self-motivating, able to work with minimal supervision;
• Communication skills, both spoken and written are essential and knowledge of Google Workspace, MS PowerPoint, Word and Excel is extremely advantageous.
• UK driving licence and having your own car would be beneficial.

SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance OR You will be subject to a BPSS check (including a criminal record check). 

Contact

Please let us know if you need us to make any adjustments. Examples of this may include (but is not exclusive to) accessible facilities; additional time for written exercises; auxiliary aids; room layout; dietary requirements etc. Any information disclosed will be treated in the strictest confidence.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.