IT Specialist

MAG Aerospace is seeking an experienced IT Specialist to provide operation and Tier I/Tier II IT support, to assist with workstation administration functions for end-user devices and connectivity to their associated networks.

This is a fantastic opportunity to join a fast-growing team with multiple opportunities for upward advancement supporting EW&C. The EW&C program delivers critical capabilities to counter current and future threats, enabling the next generation of warfighting capabilities from sensor to Soldier worldwide. By applying game changing cyber technologies through agile development methodology, we enable battlefield dominance for our Warfighters.

Duties include, but not limited to:

• Assist with workstation administration functions for end-user devices and connectivity to their associated networks, including but not limited to: NIPR, SIPR, JWICS, and other networks.
• Serve as an appointed Information Management Officer (IMO), Telephone Control Officer (TCO), and other appointments supporting a variety of technology services and systems on multiple enclaves
• Manage operations within assigned space to include visit access requests, visitor escort duties, and IT property/equipment management.
• Perform on-site and remote hardware/software installation, imaging, troubleshooting, repairs, and overall administration of Windows desktops and laptops, multi-function printers, video teleconference systems, and mobile devices
• Provide end-user training on the use of IT systems and services
• Performs IMO functions, coordinates account creation and setup with external organizations, enforces Information Assurance (IA) policies and procedures, and processes above-baseline hardware/software requests
• May also include administrative assignments in support of PM EW&C Operations.
• Other Duties may be assigned

Minimum Requirements:

• Excellent customer service skills and strong ability to work within a distributed team.
• Ability to provide surge support to other EW&C facilities as directed by Management.
• 3-5 years’ experience in Windows desktop administration.
• 3-5 years of hands-on experience with the installation, configuration, troubleshooting and operation of network devices such as desktops/laptops, printers, mobile devices, and video teleconference systems.

Clearance

• Curent active Secret level clearance with ability to obtain TS/SCI.

Education / Certifications

• Bachelors degree in Computer Science, Information Systems, or Engineering
• Security industry certification and DoD 8570.01M/8140 compliant at the IAT Level II (e.g., Security+, SSCP, CySA+, GSEC, or equivalent security certification).

Desired:

• Familiarity with Army IT procurement and/or property accountability processes.
• Familiarity with SCIF operations and security procedures.
• Experience with APG NEC policies and procedures.
• TS/SCI

Other Qualifications

• Ability to work in an office/lab/field environment
• Ability to travel 10 conus