Program Specialist

Federal Aviation Administration •

Washington DC, District of Columbia, United States

Position Type: Contractor

Job Description:

As a Program Specialist in the Strategic Planning and Financial Services Division (AFB-200), Systems Tools and Information Management Branch (AFB-260), the specialist assists in the management, planning and evaluation of the national Flight Standards Service (FS) web and Knowledge Services Network (KSN) content program strategies, goals, and objectives.

Duties

The Program Specialist participates in tasks pertaining to FS’s web and KSN content including the development of policy and guidance to ensure the program is clearly defined, implemented, verified, and maintained in alignment with customer needs and the Office of Aviation Safety (AVS) and agency policies. Develops policies pertaining to FS SharePoint governance and web development for the FS Service. The governance document provides SharePoint guidance to the FS site collection administrators. Policies are reviewed by the site collection administrators and guidance is approved by the Office of Information and Technology Services and the manager of AFB-260.

Provides day-to-day technical management and oversight of the FS web and KSN programs including content review, development, implementation, integration, maintenance, and design consultation.

Communicates and provides guidance to FS web and KSN points of contact (POCs) and division management regarding policy changes, technical and general issues, technology updates, training needs, and content compliance issues.

Serves as a team lead when conducting complex and controversial studies that result in authoritative recommendations to improve and/or standardize FS’s web and KSN presence. Studies typically impact all of FS and may impact AVS or the entire agency. Promotes FS’s recommendations, best practices, ideas, and concerns to FS personnel.

Provides guidance and influence to team members regarding policy shifts, technical and general issues, technology updates, training needs, and the future direction of FS’s web and KSN content management. Maintains web and KSN POC lists and facilitates meetings.

Updates and maintains knowledge of technologies, concepts, processes, and best practices of new or evolving web and KSN content management and site development practices.

Represents the organization in discussions, meetings, and briefings with internal organizations such as, FS and AVS offices, other lines of business and staff offices, contract staff and federal agencies concerning the FS web and KSN program planning, documentation, performance measurement systems, procedures, and processes. Prepares documentation and reports within areas of responsibilities.

Works with managers, employees, and other line of business staff to assist in the management of the FS web and KSN programs.

Performs other duties as assigned.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Successful completion of a security investigation may be required.

Qualifications

To qualify at the FG/GS-13 level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the FG/GS-12 or FV-H level. Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully in the duties of the position.

Specialized experience:

Describe your experience in web development and SharePoint design and administration in order to analyze, evaluate, provide guidance and develop policy.
Comprehensive knowledge of a wide range of concepts, principles and practices, analytical and evaluation techniques, tools and procedures in order to assess the effectiveness of the we development and SharePoint programs.

In addition to the above, this position also has a Quality Ranking Factor (QRF). Applicants meeting the minimum response level to the QRF will be placed in a Well Qualified category. This QRF may be found in the KSA section of this vacancy.

Qualifications must be met by the closing date of the announcement.

Applicants should include examples of Specialized Experience in their work history.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $75,305 - $116,712

Job Ident #: 796885600

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Program Specialist

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