Program Specialist

Federal Aviation Administration •

Washington DC, District of Columbia, United States

Position Type: Contractor

Job Description:

As a Program Specialist in the Strategic Planning and Financial Services Division (AFB-200), Systems Tools and Information Management Branch (AFB-260), the specialist assists in the management, planning and evaluation of the national Flight Standards Service (FS) web and Knowledge Services Network (KSN) content program strategies, goals, and objectives.

Duties

The Program Specialist participates in tasks pertaining to FS’s web and KSN content including the development of policy and guidance to ensure the program is clearly defined, implemented, verified, and maintained in alignment with customer needs and the Office of Aviation Safety (AVS) and agency policies. Develops policies pertaining to FS SharePoint governance and web development for the FS Service. The governance document provides SharePoint guidance to the FS site collection administrators. Policies are reviewed by the site collection administrators and guidance is approved by the Office of Information and Technology Services and the manager of AFB-260.

Provides day-to-day technical management and oversight of the FS web and KSN programs including content review, development, implementation, integration, maintenance, and design consultation.

Communicates and provides guidance to FS web and KSN points of contact (POCs) and division management regarding policy changes, technical and general issues, technology updates, training needs, and content compliance issues.

Serves as a team lead when conducting complex and controversial studies that result in authoritative recommendations to improve and/or standardize FS’s web and KSN presence. Studies typically impact all of FS and may impact AVS or the entire agency. Promotes FS’s recommendations, best practices, ideas, and concerns to FS personnel.

Provides guidance and influence to team members regarding policy shifts, technical and general issues, technology updates, training needs, and the future direction of FS’s web and KSN content management. Maintains web and KSN POC lists and facilitates meetings.

Updates and maintains knowledge of technologies, concepts, processes, and best practices of new or evolving web and KSN content management and site development practices.

Represents the organization in discussions, meetings, and briefings with internal organizations such as, FS and AVS offices, other lines of business and staff offices, contract staff and federal agencies concerning the FS web and KSN program planning, documentation, performance measurement systems, procedures, and processes. Prepares documentation and reports within areas of responsibilities.

Works with managers, employees, and other line of business staff to assist in the management of the FS web and KSN programs.

Performs other duties as assigned.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Successful completion of a security investigation may be required.

Qualifications

To qualify at the FG/GS-13 level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the FG/GS-12 or FV-H level. Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully in the duties of the position.

Specialized experience:

Describe your experience in web development and SharePoint design and administration in order to analyze, evaluate, provide guidance and develop policy.
Comprehensive knowledge of a wide range of concepts, principles and practices, analytical and evaluation techniques, tools and procedures in order to assess the effectiveness of the we development and SharePoint programs.

In addition to the above, this position also has a Quality Ranking Factor (QRF). Applicants meeting the minimum response level to the QRF will be placed in a Well Qualified category. This QRF may be found in the KSA section of this vacancy.

Qualifications must be met by the closing date of the announcement.

Applicants should include examples of Specialized Experience in their work history.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $75,305 - $116,712

Job Ident #: 796889700

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Program Specialist

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