Satair - Order Fulfillment Specialist (12 months)

Job Description:

Job Responsibilities

• Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiating withdrawal process from production lines, external suppliers or Airbus&39; global warehouses.
• Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
• Launch and coordinate sourcing process and data loading activities for new part numbers.
• Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
• Be the focal point for the customer for material order related actions.
• Manage order book and follow up proactively to ensure no or low backlog and delays.
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
• Hand over relevant tasks and related information to the 24/7 backup organisation.
• Provide high quality responses related to any customer or internal requests.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

Job Requirements

• Minimum 3 years working experience
• Able to commit to a 12 months contract period
• Bachelor Degree in Business, Supply Chain, Logistics or Production and have relevant work experience
• Working knowledge of English, both orally and in writing
• Understanding aviation business specifically in the area of spares supply chain management
• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
• Ability to understand your customer to develop and propose creative solutions
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues
• Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/
• Ability to build successful relations across functions and with all stakeholders
• Strong ability to work in a team to achieve common targets
• Positive, pro-active, and enthusiastic communication and working
• Flexibility in terms of working time, which could include weekend or shift work if required to fulfil targets

Work Location: Airline House

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.