Kia ora!
Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth.
Air New Zealands purpose is to enrich our country through connecting New Zealanders to each other and New Zealand to the world, and as a brand promise, we endeavour to offer Manaaki to all our employees and customers - taking care further than any other airline. Our goal is to create compelling experiences that empower and connect, and we expect to lead a significant transformation of the customer retail experience over the coming years.
To support this vision, we are currently searching for a Senior Business Analyst to join our Business Analysis Chapter. This role will suit someone who is naturally curious and prepared to get into the detail. There will be a level of ambiguity you will need to be comfortable with, coupled with complexity of the airline environment and the pace at which we work. Your desire to get the best outcome for our customers and business will help you define great outcomes, and you will have demonstrated you can work with various business stakeholders, building trust and partnerships across a wide group.
Our successful candidate:
- Has proven experience working in an Agile environment and working with external vendors.
- Puts a customer lens on all that they do while balancing business needs.
- Is great at spotting where theres potential to innovate and improve.
- Can analyse complex applications, systems and/or processes across business and technical disciplines and can develop and implement solutions in a collaborative way.
- Can partner with a range of other roles across Air New Zealand to determine requirements, support implementation of system and process changes, and resolve issues.
- Can develop and maintain documentation for new and changes to existing applications/ systems/ processes to inform relevant technical teams and educate end users.
- Has solid problem-solving skills, attention to detail, and the ability to communicate their work clearly.
- Has a unique balance of vision and pragmatism.
In return:
Together with a passionate and supportive team, you will be involved in the design, development, and deployment of a new digital platform to deliver great outcomes for our customers and Air New Zealand.
Air New Zealand is transforming its way of working to an Agile methodology called "Full Potential". This will allow Air New Zealand to get closer to customers, build stronger engagement and allow all our people to contribute, and offers a variety of opportunities to learn and grow your career.
To be considered for this opportunity, apply online with an updated CV. For more information on this role, please refer to the attached position description.
Applications close on 10 March. We will start the interview process as CVs come in, so wed encourage you to apply asap if interested.
D&I statement, accessibility and Maori proverb (non-safety sensitive roles only)
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. "Seek to
bring distant horizons closer. Once near, seize them and make them your
reality."
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. "Seek to
bring distant horizons closer. Once near, seize them and make them your
reality."
