Job Qualifications
Required Qualifications:
• 3-5 yrs of experience as part of a 1st and 2nd line IT Service Desk support team (preferably within a manufacturing or large enterprise environment)
• US Person
Preferred Qualifications:
• Bi-lingual (Spanish/English) is strongly preferred
• ITIL Foundation Certified (V3 or V4)
• 2nd line Desk Top support and networking experience
• Experience working within a large multi-tiered IT support environment
• Ability to priorities workload and work under pressure
• Self-directed and able to work with little supervision
• Excellent customer focus and communication skills
• Relevant technical IT qualifications or equivalent experience
• Experience supporting IT systems within a manufacturing environment
• Experience working with continuous improvement methodologies
We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.
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