Solution Analyst

At Cathay Pacific, we share one common aspiration: to be the worlds best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.

With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.

Notes:

1. All Chinese mainland based positions are subject to local terms and conditions.
2. Applicants must have the right to live and work in Chinese mainland.
3. Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/ FASCO.

This role is responsible for ensuring requirements are mapped and documented to functional and technical specifications for software development projects and enhancements through working with various internal and external stakeholders and leveraging external and internal resources to deliver quality and working software application(s) that is aligned with business vision and goal in the delivered software application.

• Analyse requirements and assess detailed solutions options from a system perspective
• Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be delivered
• Full conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
• To ensure requirements are mapped and documented to functional and technical specifications for software development projects.
• Contribute expertise in supporting the development of technical specification
• Hands on technical development and implementation is required
• Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations.
• Review the Application Development vendors on development and implementation work as required
• Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
• Contribute and follow standards and frameworks for development
• Collaborate with other IM domains to drive innovation
• Keep abreast of the business strategy, business plan and latest industrial trends.

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Academic Qualifications

• Bachelor degree or above, Masters preferred

Knowledge, Skills, Training and Experience

• A minimum of 6 years of IT with at least 3 years in application development and support
• Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
• With experience in supporting Peoplesoft Core HR, Absence and Payroll.
• With technical skill in Peopletools (Peoplecode, App designer, Integration Broker, XML publisher and SQR)
• Experience in Agile delivery model is an added advantage
• Good understanding of technology concepts, trends and capabilities
• Effective verbal and written communication skill
• Familiar with Hong Kong Employee Ordinance & Employee Compensation Ordinance is beneficial
• Candidates with less experience may be considered as Solution Specialist.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.