Console Operator- Security Dispatcher

Operates communication console and surveillance equipment in Patrol headquarters. Dispatches activities of Protective Force Officers and emergency response personnel.

• Under direct supervision performs assigned tasks from detailed instructions, established policies and procedures.
• Provides security protection by utilizing and monitoring the organizations building automation system, electronic surveillance systems and other monitoring devises.
• Utilizes and maintains electronic surveillance and detection systems through security console operations to include: Security, Fire, Access Control, HVAC and executive support.
• Identifies, initiates and coordinates appropriate response/notification based on console indications or event(s) and according to security guidelines.
• Provides first point of contact for situations involving off-site facilities, medical services, and computer center.
• Enters and retrieves data utilizing the organizations security management system.
• Assists in the smooth operation of post and shift operations.
• Keeps accurate record of events and occurrences based on security guidelines.
• May perform other duties as required.
• Conducts activities in a safe and healthy manner and works in accordance with established HS&E requirements to ensure the protection of employees, the public, and the environment.
• Takes actions necessary to "stop" work when an unsafe condition or action is identified. Every employee has the right and responsibility to stop work when unsafe conditions or actions are identified.

• High School diploma required, two years of security or public safety related work experience required

• One year of previous experience operating communications console or surveillance equipment or conducting public safety dispatch activities preferred
• Knowledge of security systems, devices, and building automation systems in a corporate environment preferred.
• Must have basic reading ability.
• Must have a background which would not preclude a security clearance being granted.