Join a team recognized for leadership, innovation and diversityField Service Engineer I- DCS
Position Overview:
Honeywells FSE I are responsible for effectively providing services to support the on-site installation, start-up, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems.
Your Focus:
You will focus on providing customers with maintenance and modernization services on Honeywells DCS Platforms. The role requires you to be self-supporting and includes on-site maintenance, performing system diagnostics & analysis, troubleshooting problems, installing new systems & replacing parts.
18-month Honeywell Training & Certification Program:
• Commitment of 18 months to obtain and maintain L3 CEAT certification while performing normal job
duties.
Compensation
• FSE I pay includes hourly pay + Overtime (1.5 x hourly rate) *Sales Lead can be earned.
Work & Travel Schedule:
• Typical work week is Monday - Friday (8 am - 5 pm) with ability to work overtime when needed.
• Be available for off hour "Emergency On-Call" as needed.
• Depending on the service requirements for a particular customer or region, this position may require
significant travel as well as overnight travel (Understand the needs with the Hiring Manager)
Company Vehicle / Travel Expenses:
• Company vehicle is provided - Must have valid drivers license.
• Corporate Travel card will be offered to pay for expenses
Ideal Candidate:
• Commitment of 18 month to Honeywell Training & Certification Program while performing normal job duties.
• 1+ year prior field service experience in supporting technical or engineering services or Military
experience in electronics programs may be considered equivalent to this typical qualification
• Basic understanding of networking and electrical theory
• 1+ years of experience using Basic Windows and Microsoft Office applications
• Experience working with Operator HMI (Panels & Touchscreens)
• Strong written and verbal communication skills must be able to clearly articulate messages both technical and non-technical.
• Ability to be self-motivated and willingness to work in demanding environments with little or no
supervision and take initiative to be proactive.
• Ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment
• Experience or knowledge reading electrical drawings and utilize for troubleshooting electrical systems
As an FSE I, you will:
• Maintain Honeywells suite of (DCS) quality control hardware and software and handle customer
questions about the state of the system.
• Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines.
• Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
• Accurately document the work that is performed at a customer facility and/or project staging area.
Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
• Handle customer service-related issues while fostering the customer relationship and working to solve
technical problems on site.
• Deal directly with and communicate effectively with plant operators, plant management, 3rd party
vendors and other Honeywell personnel in support of service operations
• Troubleshoot and repair equipment applying own technical knowledge and experience to resolve
problems.
• Accurately document the work that is performed at a customer facility and/or project staging area.
Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
• Review product prints and specifications.
• When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers
• Work with contractors to review and ensure the unit/package is installed to specifications.
• Coordinate work with other groups to ensure meeting commitments
As an FSE I, you will:
• Maintain Honeywells suite of (DCS) quality control hardware and software and handle customer
questions about the state of the system.
• Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines.
• Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
• Accurately document the work that is performed at a customer facility and/or project staging area.
Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
• Handle customer service-related issues while fostering the customer relationship and working to solve
technical problems on site.
• Deal directly with and communicate effectively with plant operators, plant management, 3rd party
vendors and other Honeywell personnel in support of service operations
• Troubleshoot and repair equipment applying own technical knowledge and experience to resolve
problems.
• Accurately document the work that is performed at a customer facility and/or project staging area.
Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
• Review product prints and specifications.
• When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers
• Work with contractors to review and ensure the unit/package is installed to specifications.
• Coordinate work with other groups to ensure meeting commitments
YOU MUST HAVE
• High School Diploma
• 1 year of professional experience in an engineering or technical field/and or Military experience in
electronics programs may be considered equivalent to this typical qualification.
• Valid drivers license
• Ability to lift and/or move up to 50 pounds.
• Must be able to walk and stand 8 hours per day.
• 1 year of experience using Basic Windows OS and Microsoft Office applications
• Be able to perform frequent climbing, kneeling, reaching, pushing, pulling, lifting, and grasping.
*Engineering or technical fields may include field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.
WE VALUE
• Veterans
• Bachelors Degree in science, Technology, Engineering or Math
• Associates Degree in Industrial Engineering or Technology
• Ability to work safely within the Honeywell/Customer HSE requirements.
• Commitment to obtain and maintain L3 CEAT certification within 18 months of hire (Training is given to achieve this)
• Experience with industrial process control field instrumentation
• Networking experience
