Principal Technical Support Engineer, Engineering Services

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. 

In this role, you will help ensure our missile defense products meet top quality standards while working in a supportive and collaborative environment. Youll partner with various teams to identify and resolve quality issues, driving improvements and maintaining compliance with industry regulations. As a Principal Technical Support Engineer at Raytheon you will play a key role in upholding our reputation for excellent product performance and reliability.

This position offers a great opportunity for someone looking to grow in the field of quality assurance. Youll be involved in analyzing product specifications, developing quality control plans, and implementing testing protocols. Youll also assist in root cause analysis and corrective action initiatives to address any issues. If youre passionate about quality assurance and enjoy working in a dynamic, innovative setting, we encourage you to apply and join our fun and energetic team!

What You Will Do

• Provides technical support to engineers on a variety of tasks. Plans and executes experiments and gathers, maintains, formats, compiles, and manipulates technical data, such as laboratory or material test results and engineering design changes to support engineering disciplines. Produces drawings, reports and engineering documentation

• Ensures manufacturing processes and product builds are followed and comply with Quality and Engineering requirements

• Provides analysis and recommendations for corrective actions for nonconformities and/or design problems for internally produced products & processes

• Leads and drives alignment with fellow quality and manufacturing engineers, sustaining engineers, engineering management, operations, and shop floor personnel

• Participates/implements continuous improvement for established processes for further improvement of quality, efficiency, and cost

• Ensures that projects and process control documentation are compliant with requirements, objectives, and/or contracts

• Work with team members, customers, suppliers and in a team environment

• This is a 2nd Shift position and will be Onsite

• International travel is minimal but required

What You Will Learn

• Root Cause Analysis and Problem Solving: Enhance your skills in identifying the root causes of quality issues and implementing effective corrective actions, learning to drive continuous improvement projects that challenge the status quo

• Cross-Functional Collaboration: Develop strong collaboration and communication skills by working closely with various teams, including quality, manufacturing, engineering, operations, and shop floor personnel to align on quality and performance goals

• Continuous Improvement Practices: Learn to implement and advocate for continuous improvement methodologies, contributing to the enhancement of quality, efficiency, and cost-effectiveness of established processes

Qualifications You Must Have

• Typically requires a University Degree and minimum 8 (eight) years prior relevant experience or an Advanced Degree in a related field and minimum 5 (five) years of experience or in absence of a degree, 12 (twelve) years of relevant experience 

• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Experience proposing changes to Depot hardware and software based upon obsolescence/upgrades/updates to equipment and procedures

• Experience with updating and validating Depot operational procedures as well as developing new procedures as program needs and system changes require

• Experience with providing training for Depot personnel on processes, procedures and equipment

Qualifications We Prefer

• Ability to lead a team through multiple technical projects and customer requests in a fast-paced operations environment

• Ability to read and interpret material and process specifications, technical drawings,  reports, manuals, and work instructions.

• Experience with developing technical briefings and presenting to large audiences.

• Experience working with and troubleshooting missile processing test equipment.

• Experience in a quality assurance role involving inspection, test and auditing of facilities, processes and equipment.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

• RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

• Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm 

• Location Info:

  • Chambersburg, PA , Letterkenny Army Depot

• We Are RTX (youtube.com)

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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