If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you!
As a Product Support Engineer III, you will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. Youll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems. Your technical responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators.The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries. Learn more about IAS
Must-haves:
- Bachelors degree in Systems Engineering or related field of study or typically 10 or more years of related experience
- Practical knowledge of engineering principles and practices
- Hands-on experience with wireless networks, tactical communications and personal computers
- Communication and customer interface skills
- Thorough understanding of system level maintenance of networks and communications systems
- Experience working in multi-disciplinary design and development teams
- Knowledge of requirements management, functional requirements parsing, derivation, and allocation; systems design, systems integration, technical risk identification and management strategies, and Verification and Validation (V&V) principles
- Ability to pass a Tier 1 investigation and obtain a Common Access Card (CaC) and line badge required
- Ability to pass FAA Medical Class 2 Flight Physical
Preferred:
- Working knowledge of operating military units and logistics
- Familiarity with the network and integration of traditional communications systems and sensors
- Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques.
- Experience with RF, vehicle installation and maintenance procedures
- Experience with requirements management and system modelling tools, such as DOORS, Rhapsody, NoMagic, MATLAB
- Practical knowledge of industry standard mechanical design principles, to include, but not limited to requirements management, Model Based System Engineering (MBSE)
- Experience or certification in INCOSE standards
- Ability to administer baseline definition and maturation in a complex development setting, including the use of high impact trade studies and other measures
- Exposure to establishing and tracking key Technical Performance Measurements (TPM)
- Background in the Aerospace and Defense Industry, Government, or US Military
At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America’s fastest-growing companies. Learn more about SNC
SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.
SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150 match up to 6, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.Learn more about the background check process for Security Clearances.
SNC is a trusted global leader in aerospace and national security. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.
