Senior Structure Repair Engineer

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Job Description:

Airbus Commercial Aircraft is looking for a Senior Structure Repair Engineer to join our Repair Solutions department based in Wichita, Kansas.

Job Summary: 

As a Senior Structure Repair Engineer you will be a member of the Repair Solutions group, who autonomously provide airlines along with Maintenance and Repair Organizations (MROs) with approved structural repair solutions through direct interface with our customers. This position is based in Wichita, Kansas supporting larger/ complex customers, and/or a greater number of customers from around the globe with an emphasis on the America’s and will also be part of a larger global team of repair engineers based in Toulouse (France), Beijing (China), Sepang (Malaysia), and Wichita (USA). Each engineer is responsible for the management of a variety of repair topics covering all structural ATAs for all airbus commercial aircraft. The incumbent leads projects of critical importance, and contributes to policies and process development.

Meet the team:

Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.

Your working environment:

Located on the Wichita State University (WSU) innovation campus is Airbus’ first dedicated engineering facility outside of Europe. Our team of 200&43; support staff and engineers focus on aero structure design including analysis of aircraft primary structures, such as wings and fuselages, for all major Airbus products across the globe.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000&43; e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

Our Structures Repair Engineering Services team will handle and treat all technical queries including answers to customers. Trigger and follow-up corrective actions. 

Ensure compliance with KPIs (OTD,…).

Deliver technical solutions to customers for related in-service issues. 

Consolidate and analyze in-service data from customers.

Support Continued Airworthiness ( Part 21 compliance) if applicable.

As a Senior Structure Repair Engineer you will be responsible for: 

1. Daily repair queries management for larger/ more complex customers and most complex repairs: 60

• Autonomous management of the repair solution from customer’s submittal through final approval (RDAF) issuance while maintaining customer expectations for delivery. 

• Independently analyze customer queries related to structural damages against the Airbus Structural Repair Manual (SRM), if beyond limits manage the repair for efficient treatment by the relevant engineering design office. 

• Maintain a strong interaction with the Repair Solutions team across all global regions to support the customer 24/7.

• Liaise with Design Offices to ensure requested repair definitions and justifications are provided on time with the required level of quality and related reviews. 

• Discuss complex repairs with design engineering, understanding the why behind the repair instructions, and be able to provide these  repairs and explain if necessary reasons behind them to the customer with confidence. Engineers have a full understanding of structural repairs prior to their issuance. Experienced with repairs at a level to suggest / discuss alternative solutions with engineering.

• Collaborate and liaise closely with Airbus Spares/Satair/spares focal to ensure that all repair solutions take into account the availability of parts for each repair.

• Independently initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization when shortcomings are observed.

• Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and Airbus design organization including vendors.

• Use of specialized TechRequest tool (SAP based program) to keep records of technical queries, answers and exchanges with all involved parties.

• Independently arrange and lead meetings with customers and Airbus Customer Support Directors / Field Service community to ensure alignment on sensitive topics or communication of repair developments / procedures.

• Autonomously manage meetings / workshops / visits with customers to maintain customer connection / focus  

• Identify and follow up on damages related to potential safety critical items.

• Support customers at their home base to address more complex repair issues or AOG aircraft assessment. 

• Specific shift patterns during weekdays and week-end/public holidays coverage could be possible. Percentage of holidays to be covered by each within the team.

• Lead specific projects dealing with structural repairs, process improvements, that require coordination across disciplines to achieve successful results.

• Participate in and contribute to repairs and repair subjects performing repair anticipation validations with significant experience to develop ROE.

• Organize, write, prepare technical data in reports / presentations and be able to brief departments across regions.

2. On-site assistance and Support to Major Repair activities: 15

• Travels domestically on very short notice and ability to provide on-site assistance for periods between 3 days to several weeks.

• Assist operators on-site for structural damage evaluation or repair work advisory, as required in the Americas. Experienced in damage assessment and can openly advise customers to keep repair progress on-going in difficult situations.

• Identification / coordination of any dossier that may require a significant major repair or modification assistance and ensure a smooth transfer to the Major Incident Repair team. 

3. Customer experience enhancement and Repair Solutions marketing: 15

• Engage independently with customers including utilizing structures expertise to advise customers, navigating difficult situations, conduct customer visits and regular business reviews, and be the voice of Repair Solutions as well as organizing monthly reviews with assigned customers.

• Strengthen the relationship with customers and other US-based business entities for repair activities, and capitalize on every opportunity to promote repair solutions activity to internal and external customers.

• Participation in America’s regional forums, focus groups, this can be both with internal and external customers.

4. Additional responsibilities: 10

• Additional responsibilities as required.

Your boarding pass:

• 10&43; years Engineering experience in an airline/OEM/MRO environment, with thorough understanding of aircraft structure (i.e. design, fatigue, materials) and structural repairs, or mechanical.

• Ability to read and interpret engineering drawings, bills of material, and  analyze and interpret technical documentation / manuals (SRM, SB, IPC, etc.)

• Thorough understanding of maintenance repair practices, equipment and ways of working, with experience or prior position held in repair design. 

• Recognized team level expert in one or multiple fields

• Communicate effectively, both verbally and in writing to teams and business partners worldwide including ability to present and discuss at management and working level within Airbus and to customers in case of reporting, escalation, etc.

• Autonomously takes initiative with proven high motivation and flexibility to work in a highly demanding environment. 

• Strong interpersonal skills, ability to lead and work with multidisciplinary teams in a collaborative team environment with a diverse international workforce. 

• Ability to build and  maintain an internal network with colleagues globally.

• Experience providing internal / external technical training is advantageous

• Airline or Maintenance and Repair Organization (MRO)  experience is highly regarded

• Applies repair theory with in depth understanding of the field and autonomy.

• Autonomously discusses complex repairs with design engineering, understanding of the why’s behind the repair instructions, and the knowledge to defend / justify these  repairs to the customer with confidence.

• Manages additional projects that include formulating strategies and administering policies, processes, and often includes working with different departments; functions with a high degree of autonomy. 

• Autonomously takes initiative with additional projects related to position at team / regional level.

• Handling of structural repairs / customer service at project level, large complex repairs handled frequently.

• Ability to think outside the box with providing alternative / creative solutions be it to engineering or other customer service teams as issues require.

• Capable of handling  multiple complex subjects in unison.

• Can do attitude that can be relied on as a doer.

Travel Required: 

• Up to ~10 Domestic and very limited possible international travel, subject to additional based on customer / project requirements

Eligibility: 

• Authorized to Work in the US

Not a 100 match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader. 

Airbus has built on its strong European heritage to become truly international – with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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