As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role: An exciting opportunity to join British Airways as a Training Product Manager has arisen! Working in the Global Engagement Centre (GEC) Learning team, you will be responsible for crafting innovative and engaging training products that improve performance in our GECs.
What you’ll do: - Conduct detailed training needs analysis (TNA) and provide learning recommendations.
- Design and develop new training products, including curriculum outlines, session plans, digital content, presentations, activities and assessments.
- Manage and prioritise Product Team activities and coordinate all stages of the Training Cycle.
- Use instructional design principles, adult learning theory and best practices to create engaging and interactive learning experiences.
- Develop and maintain effective relationships with key people from different departments, including managers, subject matter experts and trainers, to collaborate on creating training material.
- Explore new ways of training, with a focus on digital content, to ensure the key knowledge, skills and behaviours are developed to meet business objectives.
- Use a continuous improvement approach and offer a critical eye to maintain and improve existing training packages.
What you’ll bring to British Airways: - Ability to lead and deliver change
- Strong influencing skills
- Uncompromising in safety, security, process and regulation
- Ability to multi-task on several concurrent projects/activities whilst maintaining strict attention to detail
- Curiosity and creativity
- Proven project management and analytical skills
- Outstanding written communication skills with the ability to copy-write your own and others work
- Ability to self-motivate and manage your time effectively
- Ability to turn complex information into logical and engaging learning
- Working in an agile way to create, test and enhance all work to ensure success
- A passion for learning and development and enabling colleagues to fulfil their potential and our ambitions
Your experience: - Learning development and design experience (Essential)
- Experience in managing teams and co-ordinating their work (Essential)
- Delivery of projects in cross-functional environments (Essential)
- Working with different learning technologies (Essential)
- Experience in delivering training (Essential)
- Understanding regulations and compliance requirements for your business area (Essential)
- CIPD qualification or relevant experience.
What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.