What the position is:
The CommuteAir Flight Attendant performs or assists in the performance of all inflight safety, customer service and cabin preparation duties, along with communicating and cooperating with the flight and ground crews, as a member of the team.
Essential Functions:
- Ensure safety standards on board are met and passengers comply with applicable FAA and company regulations and policies.
- Provide outstanding customer service and assist passengers while on board while representing not only CommutAir but also our codeshare partner United Airlines.
- Complete necessary checklists and paperwork and reports as outlined in the Flight Attendant Manual
- Communicate effectively with pilots and ground crew to ensure efficient and safe operation of flights.
- Be prepared to handle an emergency at any time during a flight.
- Comply with company policies as outlined in the Flight Attendant Manual and Employee Handbook.
- Other duties as assigned and agreed upon in applicable Collective Bargaining Agreement.
General requirements & qualifications:
- Must be at least 21 years of age.
- Must be legally authorized to work in the United States (A citizen or national of the United States, a lawful permanent resident, or an alien authorized to work);
- Must be in possession of a valid United States or foreign passport with applicable VISAs. Must have the right to travel freely in and out of the United States, to and from all cities served by CommuteAir without restriction.
- Fluent in the English language, both written and spoken
- Satisfactory 10-year background history, including criminal background,
- High school diploma or general education degree (GED)
- Minimum 2 years of customer service experience
- Ability to always comply with company uniform and grooming standards while on duty.
- Our policies do not allow for any visible tattoos or piercings other than in the ears.
- Professionalism – always maintain composure and professional appearance.
- Mathematics –using mathematics to solve problems and complete paperwork.
- Reading comprehension- understanding text in work related documents.
- Listening – giving full attention to what others are saying, ask questions as appropriate to clarify understanding.
- Evaluating new information for both current and future problem-solving and decision making.
- Communication – excellent verbal and written interaction with passengers, coworkers, and vendor/contractor representatives.
Physical Requirements:
Medium Work-Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force consistently to move objects.
- Able to push and control a beverage cart weighing up to 250 lbs. which is on wheels.
- Able to reach, crouch, kneel, bend, twist, etc., moving in confined spaces.
- Able to reach and operate emergency equipment and exits.
- Able to hear clearly in loud environment.
- All requirements should be achievable with or without accommodation.
Visual Acuity:
Machine operators with inspection- Includes inspection, close assembly, clerical administrative; This is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading, visual inspection involving small defects, small parts, operation of machines using measuring devices, assembly, or fabrication of parts.
Environmental Conditions:
- Varied weather conditions, activities occur inside primarily but incumbent will be exposed to outside elements including weather variations from over 90 degrees to under 32 degrees, depending on locations and climate changes.
- Noise, there is sufficient noise to cause the worker to shout to be heard above ambient noise at times.
- Atmospheric conditions may cause heightened movement and cabin discomfort.
The above constitutes the general expectations of the role and should not be considered all inclusive. While some things may change as the position evolves, we expect every Commute Air employee to act in the best interest of the company, our employees, and our passengers.
