Contract and Quoting Specialist

The contract and quoting specialist will play a crucial role in our operations, ensuring accurate and efficient management of contracts, quotations, and customer support within our FAA Part 145 repair station

Essential Responsibilities:

• Oversee the entire contract lifecycle, including drafting, negotiation, execution, and maintenance
• Ensure compliance with FAA regulations, company policies, and industry standards
• Collaborate with management team to address contract-related issues and mitigate risks
• Prepare timely and accurate quotes for Maintenance, Repair, Avionics Installations and Modifications, Paint and Interior utilizing OEM maintenance manuals,
• Illustrated Parts Catalogs, manufacturers installation instruction and previous contract/quoting data
• Coordinate with internal departments to determine cost estimates and pricing strategies
• Maintain a comprehensive database of STCs (Supplemental Type Certificates) and SBs (Service Bulletins) for reference during quoting and contract management processes
• Organize and manage documentation related to customer contracts, quotations, and communications
• Serve as a point of contact for customer inquiries, providing exceptional customer support and addressing concerns promptly
• Foster positive relationships with clients to enhance satisfaction and encourage repeat business
• Utilize Microsoft Suite (Word, Excel, Outlook, etc.) proficiently to create, edit, and manage documents, spreadsheets, and emails
• Assist with administrative tasks related to contract administration, quoting processes, and general office operations

• Previous experience in a similar role, preferably within the aviation industry
• At least two years of experience in a rotorcraft organization, quoting, contract administration, aviation parts sales or customer sales/support
• Basic knowledge of FAA Part 145 repair station operations
• Familiarity with OEM maintenance manuals, Illustrated Parts Catalogs, manufacturer’s installation instructions, etc
• Understanding of STC, SB, Service Instruction installation data
• Bachelor's degree in Business Administration, Finance, or a related field (preferred not required)
• Proficient in Microsoft Suite