Our client is a leading aircraft repositioning, airport hangar solutions, and aircraft maintenance company located at Chicago’s O’Hare International Airport with offices near the airport. A long-standing aviation company, our client is recognized for providing aircraft repositioning services for all
JSfirm

Director of Operations

Aviation Search Group • 
Chicago, Illinois, USA
Position Type: Permanent
Job Description:

Our client is a leading aircraft repositioning, airport hangar solutions, and aircraft maintenance company located at Chicago’s O’Hare International Airport with offices near the airport. A long-standing aviation company, our client is recognized for providing aircraft repositioning services for all fleet types of commercial and freight aircraft for domestic and international clients using our state-of-the-art fleet of tow-bar-less tow vehicles. Along with our industry-certified maintenance professionals, comprehensive training program, telemetric technology, and 180,000-square-foot hangar, we provide unmatched on-time service, reliability, and an impeccable safety record. Providing our clients with timely, cost-effective, environmental solutions improving gate utilization and operational efficiency. exceptional service and increased terminal gate utilization for our customers. Our commitment to safety, professionalism, and innovation sets us apart in the industry.

Job Responsibilities:

  • Oversee all aspects of daily repositioning and taxi operations.
  • Develop and implement operational policies and procedures to ensure efficient operations.
  • Ensure compliance with all regulatory standards, safety protocols, and industry best practices.
  • Improve client satisfaction by providing top-notch service and promptly addressing any issues or concerns.
  • Oversee the management and maintenance of the company’s tractor fleet, ensuring optimal performance.
  • Lead continuous improvement efforts to boost operational efficiency and service quality.
  • Schedule, manage, interview, train, and hire a team of technicians for a 24/7 operation.
Job Requirements:
  • A&P license required.
  • 3+ years experience in an aviation operations supervisory role.
  • FAA communication experience and regulatory knowledge are highly preferred.
  • Knowledge of O’Hare Airport, as well as the ability to receive proper O’Hare Airport badging.
  • Aircraft taxi and repositioning experience preferred.
  • Dynamic leadership skills in managing personnel, with a strong emphasis on customer focus and business acumen.
  • Strong collaboration and communication abilities.
Relocation: Yes
Travel: n/a
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