Airline Solutions Delivery Project Manager

Job Description:

Responsibilities:

● Conducts project handover from sales ensuring that the project Scope of Work and contractual agreements are well framed and understood. Identify and socialize project risks in case of doubts.

● Develops project plans specifying project deliverables, scheduling, milestones, identification and management of risks, contingency plans and allotment of resources; review with Senior Management as required

● Prepares and leads on-site or remote Kick-Off meetings with customers and relevant internal stakeholders

● Establishes and maintains good communications with Product Management, the customer and internal staff on project issues and concerns including managing customer expectations on requests for changes to project deliverables.

● Ensures that project activities are appropriately tracked and recorded

● Liaises with NAVBLUE sales in case of Scope of Work deviations requiring change requests

● Protects the product and development teams from scope creep

● Creates ,maintains and records project activities for both internal and external customers

● Schedules and facilitates customer and project team meetings

● Identifies and reports project changes that affect budget and / or timeline

● Anticipates and devises solutions to problems that may arise in project execution

● Properly notifies Management of any pending or current escalations relating to the project that could impact the success of the project

● Monitors quality of project deliverables Organizes proper hand-over to customer support (user manuals & product documentation, scheduling training, hand-over to Account Management, orientation with NAVBLUE’s customer support infrastructure)

● May include management of third party vendors

● Co-ordination and communication with customers and internal stakeholders in multiple countries and across multiple time zones

Knowledge, Skills, Demonstrated Capabilities & Competencies:

● Ability to maintain strong customer relationships in challenging environments ● Superior communication and interpersonal skills

● Strong problem solving, facilitation and organization skills

● Understand the business value offered by Navblue products

● Able to travel to global customer sites as required

Education:

● Successful completion of University degree in Aviation Industry, Computer Science, Business Administration, or equivalent work experience

● Project Management Professional credentials from accredited Project Management Institute, or equivalent work experience

Experience:

● Extensive Project Management and Implementation experience in a software technology environment, with projects of varying scope and size

● Prior experience in commercial airline flight operations is preferred

Technical Systems Proficiency:

● Experience with Google workspace is a plus

Travel Required:

● 30 Domestic and International

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

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