Be part of the journey !
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, care for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of worlds best leisure airline several times over. And thats just the beginning.
Want to join us? As soon as youre hired, youll enjoy travel privileges to discover the world. Youll also have the opportunity to work in a modern, inspiring environment.
The Digital Platform Leader – airline sector - acts as a resource for the proper functioning and evolution of the digital products under his/her leadership. Digital platforms for the airline sector include: international Air Transat websites, chatbots, online check-in platforms, flight status...
You use a data-driven, user-centric approach to recommend digital innovations that deliver value to users. You will ensure the prioritization of initiatives that meet the needs of our customers, Transats business needs and that follow market directions.
Reporting to the Director, E-Commerce, you will collaborate in the construction of the digital roadmap. You will work with key stakeholders, such as digital experts, analysts, UAT & monitoring teams to build cutting-edge digital experiences. You will define the success factors and measure the benefits of the evolutions.
- Understand user needs;
- Monitor the market and request competitive analysis or relevant expertise reports;
- Act as a product guru;
- Prioritize product functionality for the development team;
- Validate with internal and external customers all information for the writing of requirements;
- Write statements of work (SOW), user stories and functional specifications for the development;
- Collaborate with analysts to understand development issues;
- Define the Most Valuable Solution (MVS) for each initiative;
- Maintain an up-to-date and prioritized product backlog based on customer value;
- Participate in functional testing and coordinate internal demo presentations;
- Participate in the definition of the vision, orientations and objectives of his perimeter;
- Develop indicators and monitoring methods for the performance of the scope under his responsibility;
- Ensure continuous improvement by integrating user feedback and analytics into the roadmap.
Job location :5959 Boulevard Cote Vertu Ouest, Saint-Laurent, Quebec H4S 2E6
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
