General Manager - Helicopter Repair Facility in TX

Reporting to the President, the General Manager is responsible for operational and commercial aspects of a facility and its region. The person is responsible for managing and developing the team and processes in order to meet or surpass quality, safety, sales and employee engagement targets.

RESPONSIBILITIES:

• Ensure satisfaction and loyalty of existing customers
• Develop new clientele in order to ensure sales growth
• Manage Salesforce to reach and surpass targets
• Manage the relationship with partners (suppliers, OEMs and customers)
• Ensure the quality of processes and outputs
• Create and maintain a governance process (meeting and reporting structure)
• Monitor employee well-being and proactively implement required changes to ensure a happy and positive workplace
• Foster a productive and positive relationship and communication with other regions and head office
• Maintain the corporate culture and unite staff around the mission and vision of Optima Aero Inc.
• Develop innovative solutions to support the progress of the business model
• Identify opportunities for corporate growth
• Ensure continuous development of sustainable (green) solutions and practices
• Lead construction of the commercial plan and budget
• Monitor costs to meet or exceed budget, identify and implement cost-saving opportunities
• Ensure regulatory compliance with FAA, EASA, OSHA, EPA
• Manage FOD prevention program and a proactive safety environment
• Follow and contribute to Repair Station Manual’s and Corporate's processes and policies
• Maintain the facility to proper work and environmental standards
• Ensure “best in class” reputation in the representation of the corporation in the local community
• Manage recruitment, training and retention to meet company objectives
• Ensure compliant and ethical behavior for all employees
• With an external firm, manage the payroll, benefits and 401K process; ensure the application and compliance with the legal, regulatory and contractual provisions

• Holds a university degree in administration other relevant degrees.
• Have a minimum of five (5) years of relevant experience, particularly in a similar position.
• Having experience in the field of aeronautics, is an important asset.
• Must have experience with Lean Six Sigma, Lean Logic 
• Understanding of AS9100 and ISO 9001
• Master the Microsoft Office suite.
• Have excellent oral and written communication skills.
• Interest in a role focused on process optimization and development of operational tools.
• Possess a valid driver's license and a vehicle.
• Hold a valid passport.
• Be available to travel as required.

COMPETENCIES

• Ability to work in a fast-paced environment.
• Ability to make decisions, solve problems and set priorities.
• Versatile, open, resourceful and autonomous person who enjoys working in a team.
• Orientation towards excellence in customer service.
• Skilled communicator and active listening skills.
• Skilled negotiator, focused on problem solving.
• Creative and innovative.