Manager of Maintenance Reliability and CASS

Contour Airlines is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation.  Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.

At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer.  We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.  

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at hrflycontour.com to discuss any specific needs that you may have.

Contour Airlines’ rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Job Description:

The Manager of Maintenance Reliability and CASS is responsible for accurate, efficient collection, analysis and entry of data and publishing of various daily maintenance operations reports and the monthly CASS Reports.

Summary of Essential Duties:

• Collects and analyzes system data for accuracy and consistency.
• Prepares monthly CASS report based off of system data as defined in the Contour Airlines’ General Maintenance Manual.
• Monitors departmental system data for Mechanical Interruption/Service Difficulty events and long-term adverse trends and reports event to the FAA as defined.
• Compiles company-wide statistical data by fleet type to generate analysis for monthly CASS Report
• Identifies, qualifies, and reports irregularities found during analysis of data.
• Submits data reports to OEM and other entities and regulatory agencies under the direction of Director, Technical Services.
• Monitors maintenance information software recorded defects for Mechanical Interruption Summary Reports (MIS), Service Difficulty Report (SDR) events, and long-term adverse trends.
• Reports MIS and SDR events to the FAA via the processes described in this manual.
• Audits and corrects data in the maintenance information software to ensure accuracy and consistency.
• Ensures that duties are performed with the highest degree of safety and professionalism.
• Other duties as assigned by leadership.

• Be at least 23 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver’s license and good driving record.
• Must understand, read, and write English.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Engineering degree and/or Airframe & Powerplant certification preferred.
• Minimum three (3) years’ experience in airline operations required.
• Will have sufficient background in transport category aircraft applicable to the operator’s program, to ensure familiarity with the inspection and maintenance procedures, technical documents, and aircraft systems.
• Proficient in the use of Microsoft office (Word and Excel) and in the delivery of CASS reports and presentations
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Prior experience with Flight Docs software preferred.
• Solid knowledge of data analysis, inventory management software, and forecasting techniques.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.