JOB DESCRIPTION
TITLE: Manager of Standards
REPORTS TO: SVP/Director of Flight Ops
Overview:
The Manager of Standards is responsible for developing, assessing, and communicating all Flight Ops policies, procedures, and process improvements impacting pilots. The manager coordinates new initiatives implementation, safety risk assessments for new and existing procedures, liaisons with the department head for safety and security operations and investigations, updates manuals and communicates with business partners and team members. The primary work location for this position will be company HQ.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Policy and Procedure Development
- Develops, assesses, and communicates new and revised policies and procedures for the
Flight Ops department
- Develops and maintains working relationships with inter-departmental contacts
- Serves as Flight Ops department liaison for inter-departmental projects
- Ensures affected departments are included in policy and procedure development
- Ensures all affected areas understand and implement new company initiatives
- Reviews and revises content of all Flight Ops department manuals, online references,
and other forms of Flight Ops communication.
• Regulatory and Company Compliance
- Participates in monthly Safety Management Systems meetings and conducts Safety Risk
Assessments for new policies or procedures that are initiated from the Flight Ops
department
- Reviews, analyzes, and disseminates all documents from regulatory authorities to all
stakeholders.
• Check Airmen Oversight
- Creates documentation to recruit, train, and support Check Airmen
- Coordinates the training, checking, and standardization of the Check Airman Corp
- Updates and maintains reference materials, as appropriate
• Communication and Manual Integration
- Creates documentation to support new and existing company initiatives
- Research Flight Ops and company-wide implications of those initiatives
- Updates and maintains reference materials, as appropriate
- Liaises with external entities, equipment manufacturers, and providers
- Incorporates policies and procedures into appropriate manuals based on internal
document control procedures
- Reviews departmental and interdepartmental documents
- Periodically audits and initiates changes to reference sources to ensure sources are
accurate and reflect current policies and procedures.
- Periodically reviews the Airbus World web page for information and presentations
- Ability to obtain and maintain current GlobalX pilot qualifications or the equivalent, as
determined by the SVP/DO
SKILLS AND QUALIFICATIONS:
• Bachelor’s or associate degree preferred, combination of relevant experience and education
considered equivalent.
• Minimum 3 years of airline experience
• Minimum 2 years of policies and procedures development experience preferred
• Previous Check Airman experience required
• Airline computer experience preferred
• Excellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel,
PowerPoint)
• Excellent written and verbal communication skills
• Demonstrated ability to effectively manage multiple concurrent projects, make decisions and
meet deadlines
• Ability to read and understand complex documents and rewrite the information in simpler terms
• Ability to work from concepts to create completed works
• Ability to serve as a liaison between the System Policies and Procedures department and other
areas of the company
• Ability to work as a team member with a strong customer service orientation
• Ability to work with confidential material
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.