How youll help us Keep Climbing (overview & key responsibilities)

It’s an exciting time to be part of Delta’s Reservations organization as we transform and set new standards for the world-class experiences we are creating for customers and thousands of Res & Care employees. We have recently expanded support capabilities and reorganized our approach to project execution with the newly established RES Strategic Portfolio Management and PMO team focused on leading business-critical planning and processes to drive prioritization, monitoring, and execution of high-value initiatives across the division. The PMO team will facilitate cross-functional ideation and collaboration, build resources, and share best practices to further support work groups in delivering impact. The RES PMO Project Manager will have a passion for people, process, and impact to support the development and execution of a Center of Excellence for strategic portfolio management. The ideal candidate blends strong PM skills with strategic curiosity, design thinking, and a desire to help drive our business forward.

Summary of responsibilities (not comprehensive of all tasks):

Lead the project management of high-value initiatives across the RES division, including coordinating tasks from project initiation and planning to execution and closure
Create and maintain project artifacts including project charters, project plans, risk and issue logs, and parking lots
Manage several concurrent projects of varying priority and complexity, across multiple teams or stakeholders
Help lead the evolution of the organization’s culture at the functional level, ensuring a strong tie-in to stakeholders across the broader enterprise
Develop communication strategies and implement processes, activities, and programs that result in timely dissemination of information and communication consistency, increasing awareness of the project deliverables, change management, and impact
Support the development of business cases, prioritization, and overall divisional portfolio management
Maintain & establish effective relationships and feedback loops between leaders, functional stakeholders, and cross-divisional Delta teams
Support the evolving design and growth of the RES PMO function and the development of a Center of Excellence for strategic portfolio management

What you need to succeed (minimum qualifications)

3-5+ years of relevant work experience related to Project Management, Change
Management, and/or Organizational Development
Excellent synthesizing, organization, and creative problem-solving skills
Demonstrated ability and a proven track record of success in managing and delivering
multiple projects of varying sizes and complexity
Superior communication and interpersonal skills, the ability to work across the
organization, and the ability to build and effectively manage relationships with
stakeholders and senior management
Ability to lead and work independently and within the team
Proficiency in written and oral communications, and ability to produce concise documents
for executive presentations
Must be performing satisfactorily in their present position
Models Delta’s Rules of the Road, core values, and safety-conscious behaviors
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

Project Management Professional (PMP) certification or experience managing tasks in accordance with Project Management Institute (PMI) standards
Experience with PowerApps, Sharepoint, and project management software is strongly desired
Enjoys working in a high-profile environment with fluid priorities, ambiguity, and agressive timelines

PMO Project Manager

Company Overview