Projects Operations Manager

Directsthe activities of multiple project managers that manage and remotely supervisemultiple fast paced, quick turnaround projects for various Strategic Accountcustomers. You will be indirectly managing a team of engineers, programmers,field technicians, and project assistants. You will oversee the personnel andorganizational needs of the staff and may directly manage some projects.

• Establishes overall objectives and initiatives for the Strategic Accounts projects group
• Has P&L responsibility for Strategic Accounts projects group.
• Actively works to document project processes and needs.  Identifies and develops opportunities for process improvements in both quality and efficiency.
• Works towards establishing standards in customer and project services.
• Interfaces with other departments (e.g. manufacturing, finance) to resolve customer needs and project issues.
• Meets weekly finance and leadership team to review and confirm monthly revenue projections
• Routinely reviews account assignments and overall workload, redistributing or supplementing as necessary. 
• Establishes and approves appropriate material and labor costs in project estimates.
• Participates in estimate review process for new accounts or large scale retrofit projects.
• Conducts annual personnel performance reviews.

• Bachelors degree or equivalent, with significant experience in the field.
• A thorough knowledge of D.D.C. technology, personal computer systems and software (including Microsoft Office) is required.Excellent oral and written communication skills are required.
• Candidates should have five or more years experience in the building automation industry, with demonstrated capability in project management and problem resolution.Recognized professionalism in customer relations.