As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role: An exciting opportunity to join British Airways as a Ramp Training Manager has arisen!
In this role you will be responsible for crafting creative, engaging and efficient learning solutions for our below-wing airport operations teams across British Airways.
What you’ll do: - Partner with leadership teams to develop long term, and tactical learning strategies that align to their transformational business priorities.
- Collaborate with all business areas to define their strategic and tactical training requirements.
- Support business plan delivery by keeping up with company, wider Group and industry trends and offering training expertise where required.
- Lead course design and ongoing product management activity.
- Partner with Quality & Compliance teams to ensure all learning interventions are aligned with internal and external regulations and ground standards, including IATA AHM 1110.
- Ensure capacity and resources are aligned to deliver business area resource plans.
- Establish and manage relationships with Trade Unions to support the IR landscape and implement change.
What you’ll bring to British Airways: - Capability to lead and deliver change and maintain momentum in a fast-paced environment.
- Strong leadership ability.
- Proven project management and analytical skills.
- A digital mindset and comfortable using technology to develop innovative training solutions.
- Excellent written and verbal communication skills and able to engage all levels of the business.
- Strong attention to detail and able to balance conflicting priorities.
- Solution-focused with a creative approach to problem solving.
Your experience: - Proven experience of leading a team in a complex, operational environment.
- IR experience is desirable.
- Previous experience as a trainer or working in a learning environment, delivering training to airport colleagues is crucial.
- Airport operations experience is essential.
- The role holder must be able to hold a valid Airside ID, Airside Driving Permit and retain recency.
What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.