Senior Investigator - Harassment and Discrimination (Hybrid)

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

The Senior Investigator position reports directly to the Senior Manager, Internal Investigations and is primarily responsible for conducting timely, detailed, objective, and confidential investigations of violence in the workplace, theft and fraud activity, harassment & discrimination (as needed), and other policy violations perpetrated by employees, vendors, or authorized representatives. This position ensures that all internal and external investigations are conducted in accordance with the Company’s established policies and procedures. This position shall be responsible for conducting investigations globally.

• Leads prompt, thorough, and objective workplace investigations of complaints involving allegations of violence in the workplace, theft and fraud, harassment & discrimination (as needed), and other policy violations
• Identifies, collects, analyzes, and preserves documentary and physical evidence related to the matters being investigated
• Prepares timely, detailed written investigative reports for review by an Investigations Manager prior to being distributed to the Senior Manager of Internal Investigations, Legal Counsel, Human Resources, Labor Relations, and other senior leaders based on the investigative fact-finding and analysis of those facts
• Prepares and presents investigative findings during termination appeal hearings, arbitrations, unemployment hearings and/or legal proceedings
• Coordinates with local, state, federal law enforcement agencies assistance and/or prosecution where applicable

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Bachelors Degree (Criminal Justice/Criminology, or other related fields) or equivalent work experience in a corporate setting conducting investigations
• 2-4 years investigative experience
• Extensive experience conducting effective workplace investigations involving in-person or virtual interviews of employees and vendors throughout all functional areas
• Proficient computer skills including Word, Excel, Outlook, PowerPoint, Teams, SharePoint
• Strong analytical, fact-finding, and evidence-gathering skills
• Strong verbal, written, and interpersonal communication skills
• Ability to build and maintain credibility within all levels of the organization
• Commitment to maintaining the confidentiality of sensitive, employment-related information
• Ability to be flexible and exercise a sense of urgency in handling multiple cases, optimally planning, organizing, and prioritizing cases
• Strong time management and organizational skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Ability to travel up to 20 domestically and internationally
• Reliable, punctual attendance is an essential function of the position

• REID Interview Technique Training or similar
• Airline or airport experience with SHARES background
• Understanding of SQL
• Experience working with and the ability to partner with Legal Counsel, Human Resources, Labor Relations, etc.
• Strong work ethic and ability to exercise sound judgment

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.