Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
The Sr. Director, Network Planning, Research and Performance leverages a variety of enterprise-wide data sources to analyze historic and future operations to ensure that the company is making the best decisions to support and grow the business. This role is responsible for departmental strategy and working across departments to improve communication between stakeholders, optimizing business processes, and providing leaders with better tools and information to run their business. In addition, you will oversee all aspects of short- and medium-term network and capacity planning and new route forecasting. Lead network and operational design analysis and optimization with focus on changes that improve operational performance, and development/updates of long-term capacity plans for business planning purposes.
Essential Functions
- Demonstrate, and develop in staff, expert level competence in key technical skills, including Sabre PE/Schedule Manager, MS Excel, SQL/SAS
- Present findings and recommendations to senior management regarding new route forecasts, strategic capacity plans, and network design changes to support operations efficiency and reliability
- Manage all aspects of capacity planning, new route forecasting, network and operational design analysis and optimization and development/updates of future capacity plans for business planning purposes
- Develop and maintain productive cross-functional relationships with Scheduling, Operations, Finance, Marketing, and others
- Contribute to the development of medium- and long-term business plans at Frontier, including key inputs in areas such as network growth/development and fleet planning
- Develop network and operational analysis function, driving key insights into production in the Frontier network
- Maintain reporting and keen awareness of key competitive changes using wide ranging industry data sources and reports
- Stay abreast of airline industry news and trends
- Support the leadership team in the development of the operations strategic plan. This includes leadership and support in identifying and/or assessing significant business opportunities, and development of our methods, tools and processes related to operational strategy development.
- Analyze schedule performance and block times to maximize schedule efficiency while ensuring sufficient maintenance touch time
- Review historical performance data and use that information to analyze future schedules to proactively identify problems and “pinch points” before they occur; work across the enterprise to minimize identified problem areas
- Champion Lean principles across the organization, using data to identify opportunities for improvement
- Work with stakeholders, leadership, and subject matter experts, to build a holistic view of the organizations operational strategy to include things like spare aircraft and MX allocations, turn times, block time strategy, schedule evaluations, operational goal changes, operational buffer use, etc.
- Lead the alignment of network execution to commercial plans (rolling 6-12 months) and prepare the operation for long-term network designs (1-5 years).
- Work with senior management to improve and develop strategic reporting tools, including self-service
- Develop and/or maintain data, analytics, and reporting, along with presentations to team members and the Board of Directors
Qualifications
- Masters Degree preferred, Bachelors Degree required (Business, Finance, Supply Chain, Aerospace Management, or relevant field)
- Minimum 7 years of experience in general management, finance and/or operations with at least 7 years of supervisory experience in a similar work environment
- Minimum 7 years relevant Planning or Operational Analysis experience required, 5 years of which must be in airline or closely related industry
- Familiarity with ULCC airline planning/scheduling philosophy and practices
- Demonstrated ability to effectively manage cross-functional relationships and business processes
- Departmental budget experience or prior large multifunction budget preparation experience required
- Experience with Six Sigma and Lean Principles preferred
Knowledge, Skills and Abilities
- Be able to lead and motivate a team
- Excellent time management and prioritization skills, with ability to handle multiple tasks
- Proficiency in MS Office with emphasize on Excel
- Ability to communicate clearly as well as draft correspondence in a clear and concise manner
- Ability to establish a good rapport with internal/external customers
- Excellent management, administrative and organizational skills
- Ability to present complex information in an easily understandable way
- Ability to use data to drive change into the business
- Develop strategies to achieve organizational goals
- Expert level proficiency in MS Excel, Diio and Sabre Schedule Manager, or comparable product suite
- Expert level data mining and analysis skills, including MS Excel and SQL
- Knowledge of airline revenue streams and costs
- Knowledge of airline operation, economics, planning and scheduling
- Knowledge of aircraft and aircraft performance
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment
Physical Effort
Generally, not required.
Supervision Received
General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.
Positions Supervised
Director, Ops Research & Performance
Director, Network Planning Analysis
Salary Range $179,353 - $238,059 DOE. Please note: This posting will close on of before 9/9/2024.
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
