Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwests People come together to deliver on our Purpose; Connecting People to whats important in their lives through friendly, reliable, and low-cost air travel. The Senior Technology Project Manager delivers on our Purpose by supporting the Crew Technology Portfolio as an Epic Owner for the Crew Scheduling and Recovery product line, which aims to provide the right apps and data to Crew Members at the right time to enable the right decisions, actions, and communications for providing outstanding customer service to our passengers. This role is responsible for all aspects of program and project management for highly complex and highly visible Crew Scheduling and Recovery strategic initiatives. The Senior Technology Project Manager is a champion of organized collaboration and continuous improvement and is passionate about the opportunity to grow each day and drive the future of Southwest Airlines.
This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans
Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery
Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
Work with development and application teams to breakdown work into smaller components or features and to identify critical path
Drive testing and acceptance of project or program results across multiple teams
Mentor and coach other Project Managers
Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation
Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment
Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups
Work with partner teams across portfolios to plan (define scope of dependencies), to track execution of work, and to visualize the full scope of work including business capabilities and architectural runway
May perform other job duties as directed by Employee&39;s Leaders
Knowledge, Skills and Abilities
Expert knowledge of project processes, problem management tools and procedures
Advanced knowledge of Agile development practices and ceremonies
Advanced knowledge of application impact on operational and business functions
Skilled in proficient financial acumen to interpret corporate financial analysis and financial statements
Skilled in strong Customer Service and Team orientation
Ability to assume a high level of responsibility and provide direction in a Team-oriented environment, directing tasks to finish by scheduled completion date
Ability to communicate effectively, both verbally and written, at all levels
Ability to manage highly sensitive and confidential information
Ability to work effectively in a fast paced, collaborative, Team based environment and maintain composure under pressure and accurately assess problem situations
Skilled in Leadership to direct performance of outside Contractors and maintain positive relations with internal Customers
Experience
Required: Expert-level experience, expansive and far reaching knowledge in project management
Preferred: Experience in Jira Align, Jira, Visio, MS PowerPoint, MS Office Suite including SharePoint.
Preferred: Experience in Agile Project Management and Scaled Agile (SAFe) processes.
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $124,550 per year to $138,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you&39;ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3 401(k) Company match, dollar for dollar, per paycheck **
Potential for annual Profit Sharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits
***Profit Sharing contributions are subject to plans vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/10/2024