Are you ready to take flights in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

The Vice President of Commercial – Fuel (North America) is responsible for accelerating new business growth within the United States and Canada. They will drive new customer acquisition and expand spanet share with existing accounts across Swissport’s airport network. Partner with the CCO, regional leadership, and Station Managers to identify high-value opportunities, execute strategies, and achieve measurable commercial success.

Job Responsibilities

• Develop and implement a sales strategy for your assigned region/customer base, aligned with Swissport’s objectives, focusing on customer acquisition, renewals, and wellness.
• Meet new business growth objectives through aggressive prospecting, tailored solutions, and successful sales cycle completion
• Build and maintain a strong sales pipeline with clear priorities and actionable steps to convert leads into contracts.
• Collaborate with stakeholders to align on customer requirements and deliver competitive, accurate proposals.
• Create tailored win strategies that address customer needs and clearly outline pathways to secure awards.
• Document customer interactions and track progress in Salesforce, ensuring timely updates and reporting accuracy.
• Prepare quarterly and annual forecasts, track progress, and adjust strategies as needed.

• Ensure contracts, both new and retained, are profitable and aligned with EBIT targets, addressing underperformance promptly.
• Achieve customer retention objectives, maintaining contracts with annual increases and capturing extraordinary price adjustments when necessary.
• Build strong stakeholder relationships through regular in-person engagement.
• Build and maintain strong customer relationships to ensure contract renewals and proactive issue resolution.

• Foster collaborative relationships with all stakeholders involved in the sales process to ensure alignment and success.
• Support the development of Proforma Pricing Models, ensuring accuracy and securing required approvals.
• Support outstanding balance collection, addressing disputes and resolving issues efficiently.

Qualifications

• Minimum of 10+ years of sales management experience within the aviation industry, with expertise in into-plane fueling sales and operations.
• Bachelor’s degree in business administration, Aviation Management, or related field preferred.
• Strong knowledge of the aviation spanet, including airlines, suppliers, and other commercial stakeholders. Solid professional network with various airline leaders required.
• Proven track record of consistently achieving and/or exceeding targets for sales, new business acquisition, customer renewals, and contract price increase implementation.
• Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate with senior executives and cross-functional teams.
• Highly organized, with superior time management skills.
• Strong analytical and problem-solving skills, with the ability to make data-driven financial decisions and provide actionable recommendations.
• Exceptional negotiation, presentation, and strategic thinking abilities required.

Work Environment

• Required to Travel up to 50 to support job responsibilities. Primarily domestic, with minimal international trips annually.

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!