IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the
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Associate Analyst, IT Cybersecurity Incident Response
Job Description:

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job
  • ​This role is part of the TechOps Device & Application Technologies (DAT) organization supporting the Aviation ANSP program.
  • You will work closely with American Airlines Cybersecurity teams, ensuring that DAT‑supported applications and endpoints meet security, logging, and compliance expectations.
  • You’ll play a crucial part in maintaining accurate asset inventories, supporting log ingestion, enabling vulnerability remediation, and ensuring operational documentation and compliance readiness.
What youll do
  • Ensure all DAT‑supported endpoints and applications are accurately inventoried and mapped for logging, monitoring, and vulnerability analysis
  • Maintain alignment between asset inventories and Cybersecurity tools; investigate and resolve discrepancies
  • Configure, validate, and troubleshoot log sources from Windows, Linux, and application platforms to ensure successful ingestion into enterprise SIEM tooling
  • Perform daily SIEM reporting to identify log ingestion gaps and coordinate fixes with application and system owners
  • Analyze log data to identify security‑relevant events and collaborate with Cybersecurity Incident Response Engineering on appropriate alerting requirements
  • Review vulnerability scan outputs and partner with system/app owners to track, resolve, and verify remediation
  • Work with Cybersecurity teams to ensure asset groups, tagging, and scanning coverage remain accurate
  • Identify recurring issues or process gaps and recommend improvements to strengthen security posture
  • Maintain security and operational runbooks, architectural documentation, ownership details, and dependency maps for DAT applications
  • Ensure documentation meets internal standards and supports FAA, ANSP, and internal audit requirements.
  • Track changes within application environments to keep all documentation current and accessible
  • Support the development of automated solutions to improve adherence to operational procedures and reliable recordkeeping
  • Work closely with Cybersecurity, application owners, engineers, and infrastructure teams to ensure end‑to‑end alignment across asset, logging, vulnerability, and compliance workflows
  • Participate in working sessions with ANSP Cybersecurity teams to support ongoing enhancements and new control requirements
All youll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School Diploma
  • 1 year of Information Security experience

Preferred Qualifications- Education & Prior Job Experience

  • Bachelors degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of Information Technology experience
  • Experience working with enterprise monitoring, logging, or vulnerability management tools
  • Exposure to cybersecurity principles, SIEM, CMDB/asset systems, or compliance processes

Skills, Licenses & Certifications

  • PowerShell, BASH, Python
  • Foundational security certifications (Security+, CySA+, GSEC, or similar) are a plus but not required
  • Experience supporting IT services across multiple platforms (Windows, Linux, application servers)
  • Strong analytical and troubleshooting skills with the ability to diagnose issues and recommend solutions
  • Ability to work independently, manage time effectively, and adapt to rapidly changing priorities
  • Strong organizational skills and ability to maintain detailed documentation
  • Ability to work in an environment driven by safety, reliability, and compliance
  • Exposure to low‑code automation or reporting tools (e.g., Power Automate, Power BI, or similar platforms) is a plus
  • Comfort working with structured data (tables, reports, dashboards) to support operational and compliance reporting
  • Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
What youll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
126 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Fort Worth, Texas, United States
Type
Permanent
Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
126 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80

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