Role Introduction
Reports to : Data Science Manager
This position is responsible to:
- Generate actionable analytics and insights and extend it as an integral component of major business change and investment programmes, including flight operations, services deliveries, customer & loyalty management as well as sales management
- Use key tools of analytics and data science to come up with solution and algorithm with measurable impact and appropriate verification plans
- Evaluate model performance and iterate to optimize
- Evaluate new capabilities in advancing the analytical power of the company
Key Responsibilities
- Provide advanced analytics support primarily on operations management and optimization, other areas include Customer life cycle management, campaign optimization and personalization, as well as demand forecast
- Prototyping advance analytics and machine learning solutions for business partners
- Work with key stakeholders and partners to implement solution
- Make intelligent approximations to the model if required to make it scalable and operatable
- Partner with IT in bringing machine learning models in day-to-day use
- Drive knowledge sharing and improvement in analytics skills across Digital Streams and relevant business units
- Recommend and implement the development path of capabilities and skillsets to foster a culture of applying data & insight driven culture in decision making
- Evaluate machine learning algorithm and models, and provide technical recommendations to business units for decision making
Requirements
The ideal candidate will be a strong advocate for adoption of data science and have a passion for experimentation of application of AI and uncovering business value
- Bachelor/Master degree (or equivalent education qualifications) in Mathematics, Computer Science, Econometrics, Operation Research, Psychology or related disciplines
- Minimal 3 years’ work experience in data science, proven track record of leveraging large amount of data to drive significant business impact
- Good analytical skills, experience in recommending appropriate algorithm and methodology for problem-solving and decision making, leveraging both logic and creativity
- Has working knowledge in statistical analysis tools and machine learning languages (Ideally Python, Spark) other big data tools (e.g. R, Hive, Hadoop), as well as query languages (e.g. SQL)
- Proficiency in data visualization tools, e,g, Qlikview & QikSense
- Proficiency in analytics & query tools e.g. Alteryx
- Experience in project management and technical implementation
- Good understanding in database concepts & data modelling, business intelligence disciplines & data management principles
- Good understanding in business processes such as customer management, process improvement & commercial tradeoffs.
- Sound communication & influence skills to work with business partners of different levels and background. Be able to articulate ideas verbally and in written forms
- Solid understanding of latest analytics technology and concepts, trends of platform & tools
- Strong in managing time and multiple projects with a continuous improvement mindset
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
