Business Support Coordinator - Paris

Job Description:

Job Purpose

Based on the direction from the Line Manager responsible for managing relationships and engagement with B2B partners and key stakeholders (internally and externally) in order to maximise Emirates visibility in the spanet. Actively support Emirates’ ambitious customer acquisition and revenue growth objectives. Provide knowledge and expertise/support regarding spanet trends, opportunities, partnerships and sponsorships.

Create, develop and establish awareness of Emirates’ products and services in the spanet and ensure these remain at the forefront for the trade/corporate agents and partners from the industry. Act as a point of reference for all departments working with the Business Partners/Key Stakeholders to ensure continuity and consistency across EK products.

Provide the required support to the Senior Business Development Executive in the implementation of the annual spaneting plan. Regularly monitor the budget and ROI for each initiative and ensure regular updates are passed on to the Senior Business Development Executive, in collaboration with Sales Manager. Highlight any budget discrepancies and bring these to the attention of the Senior Business Development Executive.
Ensure that the EK trade website is kept up to date with information related to all channels. Manage the dot mailer communication to the spanet and animate our community of agents.
Support the commercial and sales teams with various administrative tasks but not limited to contract set up, administration of events and other administrative tasks. Action requests when they are on the road and prepare tailor made sales presentations in line with local spanet approach.
Develop and provide the required support to sponsorship deals for the management team.
Research track and develop commercial partnership activities, recommend changes to management and based on direction ensure changes are actioned and implemented and keep all stake holders informed.
With the direction from the Senior Business Development Executive, enhance commercial relationships with Business Partners and Stakeholders (Trade and Corporate partners, Mobility and Feeding partners, Skywards, other partners such as associations) in order to increase business value proposition, revenue and develop Skywards revenue contribution and base.
Animate local Skywards database in coordination with local Skywards campaigns in coordination with Senior Business Development Executive not only through Sponsorship portfolio, but also via ad-hoc events. Leverage these initiatives to communicate and promote Emirates’ latest news and updates.
Prepare tailor-made sale presentations for sale teams in line with local spanet approach.
Sponsorship deals ensure all bookings and activity is logged in line with contract agreement and reported to relevant line manager.

Qualification

A good standard of university education or Business school or equivalent.
Minimum of 4 years’ experience in airline sales or spaneting support role or similar commercial role, with at least 1 year in a spaneting/communications-focused role.
Strong commercial focus, with solid knowledge of B2B partners relevant to Emirates’ activities and brand positioning.
Analytical skills.
Advanced Experience level in Microsoft Word, Excel and PowerPoint.
Excellent writing /editorial and presentation skills.
Creativity
Excellent interpersonal skills and ability to represent the Brand during Business-to-Business and Business-to-Customer events.

Critical Competencies

Delivery
Drive
Open to Opportunity
Collaboration
Engaging Others

Information

Fluent in written and spoken French and English
Applicants must have the legal right to live and work in France. The Company will not provide assistance with obtaining work permits

Salary & benefits

Competitive Salary

Transport Allowance
Profit Share eligibility
Meal Allowance
Airline Travel Benefits

Job Ident #: 22730

Company Details

Emirates Airlines

P.O. Box 686
Dubai, Dubayy United Arab Emirates, International . International
www.emirates.com

With a fleet of more than 230 aircraft, we currently fly to over 140 destinations in more than 80 countries around the world, and our network is expanding constantly. Over 1,500 Emirates flights depart Dubai each week on their way to destinations on six...

Benefits:
TBD

Supported Manufacturers:
Airbus, Boeing

Supported Models:
A380, 777

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Job Info

Location

Paris, Ile-De-France, France

Type

Permanent

Company Details

Emirates Airlines

P.O. Box 686
Dubai, Dubayy United Arab Emirates, International . International
www.emirates.com