· Achieve agreed Cargo Revenue target by developing and maintaining productive business relationships with freight forwarders, consolidators, cargo agents, commercial accounts and other parties in the assigned territory (on and offline)
· Ensure that all existing cargo clients are aware of Emirates SkyCargo products and services
· Prepare quotes for customers with Emirates tools, according to Emirates rate policy and flight target to optimize our loads and revenue per flight, considering revenue contribution, quality of our quotes / answer to customer, speed and reactivity to customer requests
· Identify potential new export and import market segments and clients through assessment of the market, regular analysis of available data and follow up of sales leads. Prospect for new business, including making formal and informal commercial presentations to clients to introduce and explain Emirates SkyCargo logistics structures and operational procedures
· Identify potential revenue streams in offline and feeder markets and develop and execute strategies to secure this business
· Monitor market trends and special deals and recommend strategies and marketing activities to counter the competition
· Evaluate seasonal traffic demands and co-ordinate with cargo operations and customer service colleagues for appropriate allocation of space
· Maintain Customer data and Market Intelligence in the CRM too7
· Maintain sales call records and statistics (rates, volumes, revenues, yield, and seasonal variations) and produce periodic performance reports on existing accounts, including recommendations to maximise client support, and setting of account credit limits.