The successful candidate will be responsible in supporting Cargo Commercial Planning (CP) functional modules in the new Integrated Cargo Management System (ICMS)/iCargo, administration of the new Cargo Revenue Management System and supporting CP’s revenue management functions. 

Key Responsibilities

Review user requirement/business processes for CPs iCargo, RMS and/or new IT projects

• Understand current business process in the existing business environment today.
• Understand user requirements for changes to be done and what will be the ‘To-Be’ process in the ‘future’ business environment.
• Review BR document

Verification & UAT including testing of current CP functionalities in iCargo and new RM system

• Perform testing of CP functionalities before deployment into PROD
• Verify current system behavior on CP & RM functionalities eg. Booking, flight schedule, allotment etc.
• Tracking of open CP functionalities with iCargo/RMS.

Revenue Management Functionalities

• Assist with rates and allocation utilization review, ensuring rate integrity
• Generation of weekly/monthly performance reports where applicable (including acting as Alternate for weekly Load Factor reporting)
• Assist with tallying of contracts for allocations to ensure space have been signed per committed
• Clearing of booking queue in iCargo with reason code "Due Minimum Selling Rate Not Available" (DTMNA) to ensure all minimum selling rates have been set

Revenue Management System (RMS) Administration

• Review and perform annual recertification of RMS access (after implementation)
• Assist with administrative work with the implementation of RMS

Projects/Knowledge base/Other Departmental Administratives

• Involved in projects aimed at work processes improvement
• Assist with documentation of processes and SOPs
• Assist with any departmental administration as assigned

Requirements

• A diploma in any discipline
• Working experience in cargo airline industry with good understanding of the business operations will be a plus
• Good knowledge of cargo business will be a plus
• Basic numerical sense
• IT literacy including proficiency in Microsoft Office
• Comfortable working with data and systems
• Good communication and interpersonal skills
• Good time management and able to work under pressure with tight timelines
• Meticulous and positive toward changes

 We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.