Department:TechnologyOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided t

North Dallas High School P-Tech Program Technology High School Internship - Summer 2024

Southwest Airlines • 
Dallas, Texas, United States
Position Type: Internship
Job Description:

Department:

Technology

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Please print/save the job description because it wont be available after you apply.

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Southwest Airlines High School Internship Program provides high school students with insight into the world of aviation over eight weeks. This hands-on program emphasizes the importance of education and opportunities beyond a diploma or degree. We entrust our Interns to make an impact on their Team in real-time projects, work toward Company initiatives, and achieve our Purpose of connecting People to whats important in their lives through friendly, reliable, and low-cost air travel, all while having fun and developing yourself as a future professional.

Additional details:

  • Join Southwest during an eight-week internship, lasting from June 11 to August 1, 2024.

  • Work onsite Tuesday through Thursday at our Corporate Campus in Dallas, Texas, every week.

  • Dedicate 20-24 hours each week to your internship responsibilities and tasks.

  • Receive hourly pay of $15.

  • Be provided with any required equipment, such as a laptop, for the internship.

The hiring process will consist of the following steps:

  • Tuesday, Feb. 20, at 6 p.m. CT: Attend our optional internship information and preparation session. Register at swa.is/HSinfosession.

  • Monday, Feb. 19 - Monday, Feb. 26: Apply online at careers.southwestair.com.

  • Early March: Video assessments will be provided to applicants who meet minimum qualifications.

  • Saturday, Apr. 6: If selected, interview at our Corporate Campus in Dallas, Texas. More information will be provided at a later date.

Please be aware of the following application reminders:

  • To be considered, please ensure that you attach a resume and high school transcript (official or unofficial) to your application.

  • If you apply for a High School Intern position, you must list at least one previous job that you have held. For this question, you may include any previous work experience you have had (e.g., tutoring, babysitting, cutting the lawn, cleaning the house, etc.) You do not need a W-2 Form to enter a job in this section.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

The North Dallas High School P-Tech Program Technology High School Intern will have the opportunity to support one of three different Teams within the department: Desktop Support, Cybersecurity Optimization Delivery, or Cybersecurity Platform Engineering.

Duties and Responsibilities:

On the Desktop Support Team, the duties and responsibilities of the North Dallas High School P-Tech Program Technology High School Intern may include, but are not limited to:

  • Provide on-site hardware and software Customer support, consisting of desktop and laptop imaging, configuration, and troubleshooting

  • Display strong Teamwork, a great attitude, and outstanding Hospitality to Customers

On the Cybersecurity Optimization Delivery Team, the duties and responsibilities of the North Dallas High School P-Tech Program Technology High School Intern may include, but are not limited to:

  • Provide Analyst-type support within our workforce strategy, agile continuous improvement, and delivery dashboard work streams.

  • Assist with updating onboarding material and creating new content as needed to assist with existing gaps in documentation

  • Collaborate with department Leadership, as well as various Team Members within the Cybersecurity Business Office Operations, to execute deliverables

  • Attend various meetings throughout the week to stay current with the status of delivery items

On the Cybersecurity Platform Engineering Team, the duties and responsibilities of the North Dallas High School P-Tech Program Technology High School Intern may include, but are not limited to:

  • Provide technical/engineering support for Cybersecurity Platform Engineering Teams as it relates to Network & Endpoint Security, Cloud Security, Integrations & Frameworks, and Automation & Observability

  • Attend various meetings throughout the week to stay current with the status of delivery items

  • Work alongside other Technology Teams, including Infrastructure & Enterprise Cloud, DevOps, and Frameworks

  • Present final deliverables and learnings to Leadership

Required Qualifications:

Southwest Airlines will consider your interest in the North Dallas High School P-Tech Program Technology High School Intern position if you:

  • Currently participate in the North Dallas High School P-Tech Computer Information Technology Pathway

  • Must currently reside in the Dallas, Texas area as Southwest does not provide housing or offer relocation for high school internships

  • Are at least 16 years old by June 11, 2024

  • Are currently enrolled in high school with a Sophomore, Junior, or senior status

  • Have transportation to/from Southwest Airlines offices noted in the job description above

  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Preferred Qualifications:

  • Strong written/verbal communication skills

  • Have a cumulative GPA of 2.75 or above

  • Classroom experience with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

  • Prior work experience, extracurricular activities, and Leadership experience

  • Quick learner, self-motivated, organized, Team-oriented, with the ability to work in a fast-paced environment

Time Commitment & Pay:

  • Program dates: June 11- August 1, 2024

  • Time commitment: Part-time, 20 to 24 hours per week during normal business hours

  • Work location: You must reside in Dallas, Texas, during the internship and work onsite at our Corporate Campus

  • Pay: $15.00 per hour

This internship is located at our Corporate Campus in Dallas, Texas.

To apply, you must submit your application online at www.southwest.com/careers. Please upload your resume and high school transcript (official or unofficial) for each role to which you apply.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
02/26/2024
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