Operations Officer

OPERATIONS OFFICER

Location: This full-time role will be based in Capability Green - Luton and will be an average of fourteen shifts per 28 days, the shifts will be 12 hours shifts, comprised of dayshifts and night shifts onsite.

As a key member of the Network Control team within the Integrated Control Centre, the Operations Officer plays a vital role in delivering exceptional service on a 24/7 basis, reporting directly to the Senior Operations Officer on duty. This dynamic position involves close collaboration with maintenance, ground handling, flight crews, and various ICC teams to ensure smooth operations and effective communication, while proactively managing a fleet of aircraft to minimise delays and disruptions. Comprising of a dedicated team of 48 Operations Officers across five teams, the Operations Team is committed to ensuring safety, compliance, and the highest quality of service for our customers. We are seeking a highly motivated individual to join our team of Operations Officers, where youll manage our aircraft fleet across all AOCs, focusing on safety, cost efficiency, and on-time performance. This is an exciting opportunity to make a real impact!

We asked our Operations Manager what makes this role at easyJet:

Working in our Operations Team is a truly unique role, with no two days the same.  We have a fantastic team of dedicated individuals who have a real passion for using their problem solving, communication and multi-taking skills.  One minute you may co-ordinating a medical emergency diversion and the next you may be dealing with an airport closure, all while trying to find the best outcome for our customers.  This is what makes the role exciting and you can be at centre of it all in our Network Control Team.

What you’ll need to do the role:

To thrive in the role of an Operations Officer, you should have at least two years of experience within an airline operations department, with an FAA Dispatch Licence or equivalent being desirable. A strong understanding of TOPS and AIMS systems, as well as a working knowledge of EASA FTL regulations, will further enhance your effectiveness. You must be able to work to strict deadlines and deliver results in a high-pressure environment, demonstrating high competency in Airline Meteorology and geographical awareness. Additionally, a sound working knowledge of the EZY OM/A is key, complemented by excellent planning and organisation skills. Being customer-focused is crucial, along with being a team player who demonstrates an adaptable and flexible attitude to respond to changing demands and timescales. Strong interpersonal and communication skills are necessary, along with a high degree of flexibility to accommodate a 12-hour shift pattern. Proficiency in the use of PCs and the Microsoft Office suite is essential to excel in this fast-paced environment. If you have experience in these areas, we’d love to hear from you!

What you’ll get in return

> Competitive base salary
> Up to 20% bonus
> 25 days holiday
> BAYE, SAYE & Performance share schemes
> 5% pension
> Life Assurance
> Flexible benefits package
> Excellent staff travel benefits

Apply

Complete your application on our careers site. Please ensure you have answered the pre screening questions when submitting your application

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. You may feel you don’t meet every requirement, but we still encourage you to apply. If you need any adjustments during the recruitment process, please let us know, and we’ll work with you to find a solution.

About easyJet

When it comes to innovation and achievement, few organisations can match our track record. Over the last 21 years, we’ve changed travel across Europe, making it easy and affordable. With a growing fleet of over 350 aircraft, serving 70 million passengers annually across 1,000 routes, we’re positioned to become Europe’s top short-haul airline. We’re also a digital leader, with over 168 million visits to our mobile app last year.

Our people and passion is which set us apart. Highly talented, forward thinking people with a real sense of fun. We are generation easyJet, joined together by our ‘Orange Spirit’. At easyJet, we're not just about making travel affordable, we're also committed to making wellbeing a rewarding journey for our team through small, healthy steps.