Operations Officer - Fixed Term

The majority of these roles will be fixed-term contracts, with a small number of permanent roles also available.

Intro
We are easyJet – a FTSE-100 listed, multi-billion low-cost airline that serves tens of millions of customers every single year. Over the last 25 years, we have changed the way people travel across Europe, making it easy and affordable for our customers. With a growing fleet of over 330 aircraft, annual passenger numbers in excess of 90 million, and an unparalleled network of over 1,000 routes, we are well placed to become Europe’s preferred short-haul airline.
We’re also a digital company. Last year there were over 168 million visits to our mobile app. Then it’s our people and passion which set us apart. Highly talented, forward-thinking people with a real sense of fun. We are generation easyJet, joined together by our ‘Orange Spirit’.

Read on if you

Ø  Have experience in airline operations or a fast-paced operational environment

Ø  Enjoy proactive problem-solving and managing multiple priorities under pressure

Ø  Can work flexible shifts in a 24/7 operational environment

The Team
You’ll be part of the Operations team within Network Control and the wider Integrated Control Centre, operating 24/7 to manage a fleet of aircraft and maintain operational performance.
The team works closely with maintenance, ground handling, flight crew, Crewing, and Customer teams to deliver a safe, efficient, and cost-effective operation, keeping delays and disruption to a minimum.
Network Control is made up of a highly dedicated and experienced team responsible for safety, compliance, and delivering the highest quality service. The team comprises 28 Officers across 5 teams, each led by a Senior Operations Officer.

The Role
As an Operations Officer, you’ll proactively manage the fleet, Flight Watch, and operational performance, ensuring timely communication across all stakeholders. You’ll monitor weather, runway slots, and operational systems (ACARS, TOPS, AIMS) to mitigate disruption, manage maintenance planning, and optimise aircraft usage.
This is a high-pressure role requiring strong decision-making, planning, communication, and operational awareness.

What we’re looking for

Ø  Proactively manage a fleet of aircraft to minimise delays and disruption

Ø  Liaise with Crewing, Customer, and Maintenance teams to deliver safe and efficient operations

Ø  Apply and manage ad-hoc runway slots to maintain compliance and reduce fines

Ø  Monitor weather and develop mitigating plans where necessary

Ø  Maintain communication with flight crew via ACARS and disseminate critical information to stakeholders

Ø  Ensure operational integrity and take steps to mitigate disruption to the flying programme

Ø  Optimise the use of standby aircraft and crew to gain best value

Ø  Work closely with Senior Operations Officers and Network Duty Manager during disruption

Ø  Maintain vital communication lines with internal and external agencies and service providers

Ø  Oversee and manage easyJet’s runway slot protocols and curfew compliance

Ø  Record and collate operational event information accurately

Ø  Fulfil duties required during emergency situations (exercise or actual)

Ø  Complete all tasks to the highest professional standards and carry out additional duties as directed

Key skills and experience

Ø  At least two years’ experience within an airline operations department

Ø  FAA Dispatch Licence or equivalent (desirable)

Ø  Extensive knowledge of TOPS and AIMS systems (desirable)

Ø  Working knowledge of EASA FTL (desirable)

Ø  Ability to work to strict deadlines and deliver results under pressure

Ø  Strong knowledge of airline meteorology and geographical awareness

Ø  Sound understanding of the easyJet Operations Manual (OM/A)

Ø  Excellent planning, organisation, and problem-solving skills

Ø  Customer-focused with strong interpersonal and communication skills

Ø  Team player, adaptable and flexible to respond to changing demands and timescales

Ø  Comfortable working 12-hour shifts

Ø  High competency with PCs and Microsoft Office suite

What you’ll get in return

Ø  5% pension contribution

Ø  Medical Cash Plan

Ø  Excellent staff travel benefits

Ø  Annual credit towards an easyJet holiday

Ø  Access to flexible benefits and extras

Practicalities
This full-time role will be based in Luton and will be an average of fourteen shifts per 28 days, with 12-hour shifts, typically from 6.30am to 6.30pm.

Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

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