About Us:

AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.

The Worldwide Aviation Support Services (WASS) program, an AAR business, headquartered in Rockledge, FL, provides global, world-class expeditionary and conventional aviation solutions to the US Department of State Air Wing.

Role Description:

The Diplomatic Security Baggage Screening Technician Lead is responsible for ensuring the safety and security of passengers, baggage, and cargo at the airport. The Lead will provide oversight of terminal baggage screening operations to ensure all procedures are followed by assigned Baggage Screening Technicians. This position also operates various screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers. This role plays a critical part in maintaining airport security and preventing prohibited items from being transported. 

Key Responsibilities:

• Oversee the daily operations of baggage and cargo scanning teams.
• Train and mentor scanner personnel in the use of scanning equipment and security protocols.
• Monitor the effectiveness and efficiency of scanning procedures. 
• Ensure compliance with all airport security regulations and guidelines.
• Conduct annual performance evaluations of scanning staff. 
• Develop and update standard operating procedures for the scanning team.
• Manage scheduling and shift rotations for scanner personnel. 
• Operate x-ray machines and other technologies to inspect checked baggage, carry-on items, and cargo.
• Identify prohibited items, explosives, and dangerous materials.
• Ensure compliance with security protocols and regulations.
• Handles escalated passenger complaints related to scanning processes.
• Analyze scanning data for trends and potential security risks.
• Use scanner machines and hand wands to check passengers for illicit items. 
• Perform physical pat-downs as required, respecting privacy and individual needs.
• Verify passenger boarding passes and identification to ensure compliance with flight requirements.
• Coordinate with other security personnel, airline staff, and law enforcement agencies.
• Report any suspicious or potentially dangerous situations promptly.
• Provide clear instructions to passengers during the screening process.
• Implement and enforce safety measures around scanning equipment.
• Address and resolve technical issues with scanning machinery.
• Regularly inspect and maintain screening equipment.
• Troubleshoot minor issues and report any malfunctions promptly.
• Interact with passengers in a professional and courteous manner. 
• Address questions and concerns related to the screening process.

Basic Qualifications:

• BS-BA degree from a four-year college or university in a related field and or combination of education and related experience. 
• Minimum of 5 years of experience as an airport baggage screening technician with 3 years in a supervisory role. 
• Completion of TSA-approved training program if applicable.
• Ability to pass background checks and obtain necessary security clearances. 
• Strong attention to detail and adherence to security protocols.
• Excellent communication skills.
• Physical fitness to perform pat-downs and lift heavy baggage.
• Stand and walk for extended periods of time.
• Ability to lift 70 pounds or more.
• Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment.
• Close vision, clear vision at 20 inches or less. Distance Vision, clear vision at 20 feet or more. Color Vision, ability to identify and distinguish colors. Peripheral Vision, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point. Depth Perception, three-dimensional vision, ability to judge distances and spatial relationships. Ability to Adjust Focus, ability to adjust the eye to bring an object into sharp focus.

Preferred 

• 10 years of experience as an airport baggage screening technician with 5 years in a Supervisory role.
• Demonstrate the following competencies, Problem-Solving, Customer Service, Interpersonal, Oral Communication Informed about advancements in scanning technology and security practices.

Compensation and Benefits:

• Salaried Position.
• 90/30 Rotation schedule and a 48 hours weekly work schedule.
• Competitive salary and bonus package.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Professional development and career advancement opportunities

AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.